OTRS vs VersionOne

Overview

VersionOne

Stacks13

Followers23

Votes6

OTRS

Stacks22

Followers44

Votes0

GitHub Stars858

Forks451

OTRS vs VersionOne: What are the differences?

OTRS: Simple Service Management. OTRS is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment; VersionOne: Enterprise agile solution for software organizations scaling agile. It is a formidable Agile management solution that is both comprehensive and versatile and developed for teams and projects of various scope and size. It is a compact platform that delivers outstanding performance in terms of managing and tracking multiple teams, tasks, and projects.

OTRS can be classified as a tool in the "Issue Tracking" category, while VersionOne is grouped under "Agile Project Management".

Some of the features offered by OTRS are:

Help Desk Ticket Creation
Self-Service Tools
Dashboard with Filter Options

On the other hand, VersionOne provides the following key features:

agile
scrum
storyboard

OTRS is an open source tool with 600 GitHub stars and 386 GitHub forks. Here's a link to OTRS's open source repository on GitHub.

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CLI (Node.js)

Manual

Detailed Comparison

VersionOne	OTRS
It is a formidable Agile management solution that is both comprehensive and versatile and developed for teams and projects of various scope and size. It is a compact platform that delivers outstanding performance in terms of managing and tracking multiple teams, tasks, and projects.	It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.
agile;scrum;storyboard	Help Desk Ticket Creation; Self-Service Tools; Dashboard with Filter Options; SMS Notification System; SLA Management; Ticket Management; ITIL Processes; 3rd Party Integration.
Statistics
GitHub Stars -	GitHub Stars 858
GitHub Forks -	GitHub Forks 451
Stacks 13	Stacks 22
Followers 23	Followers 44
Votes 6	Votes 0
Pros & Cons
Pros 1 Ability to define Strategic Theme for the enterprise 1 Ability to add enabler epics 1 Link epics to Strategic Themes 1 Ability to define portfolio epics 1 Roll up work to align with Portfolio Epics	No community feedback yet
Integrations
Zendesk Bitbucket Leftronic Geckoboard	Jira JavaScript Perl

What are some alternatives to VersionOne, OTRS?

Jira

Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.

Pivotal Tracker

It is a collaborative, lightweight agile project management tool, brought to you by the experts in agile software development.

Taiga.io

Taiga is a project management platform for startups and agile developers & designers who want a simple, beautiful tool that makes work truly enjoyable. Over 55,000 developers & designers and over 52,0000 projects in first 10 months.

Airflow

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

Targetprocess

Targetprocess is an agile project management software that focuses on information visualization and freedom. It helps to track projects using Scrum, Kanban or other agile practices.

Kanban Tool

Kanban Tool is an intuitive solution used for visual project management and process work flow management with seamless time tracking and time reports. It allows to visualize workflow, manage tasks and projects with online Kanban boards and cards.

GitHub Actions

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Mingle

Mingle is an online project management tool brought to you by ThoughtWorks. It enables companies of all sizes to successfully implement -- and scale -- agile practices, from startups to large enterprises.