Runframe

Kibana is an open source (Apache Licensed), browser based analytics and search dashboard for Elasticsearch. Kibana is a snap to setup and start using. Kibana strives to be easy to get started with, while also being flexible and powerful, just like Elasticsearch.

Grafana is a general purpose dashboard and graph composer. It's focused on providing rich ways to visualize time series metrics, mainly though graphs but supports other ways to visualize data through a pluggable panel architecture. It currently has rich support for for Graphite, InfluxDB and OpenTSDB. But supports other data sources via plugins.

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Prometheus is a systems and service monitoring system. It collects metrics from configured targets at given intervals, evaluates rule expressions, displays the results, and can trigger alerts if some condition is observed to be true.

Nagios is a host/service/network monitoring program written in C and released under the GNU General Public License.

Zabbix is a mature and effortless enterprise-class open source monitoring solution for network monitoring and application monitoring of millions of metrics.

It is a set of libraries for various languages that allow you to collect application metrics and distributed traces, then transfer the data to a backend of your choice in real time. This data can be analyzed by developers and admins to understand the health of the application and debug problems.

Freshdesk is an on demand customer support software that works across multiple support channels.

Graphite does two things: 1) Store numeric time-series data and 2) Render graphs of this data on demand

It is a network daemon that runs on the Node.js platform and listens for statistics, like counters and timers, sent over UDP or TCP and sends aggregates to one or more pluggable backend services (e.g., Graphite).

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Jaeger, a Distributed Tracing System

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It is an agent for collecting, processing, aggregating, and writing metrics. Design goals are to have a minimal memory footprint with a plugin system so that developers in the community can easily add support for collecting metrics.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

Consistent, expressive, vendor-neutral APIs for distributed tracing and context propagation.

Netdata collects metrics per second & presents them in low-latency dashboards. It's designed to run on all of your physical & virtual servers, cloud deployments, Kubernetes clusters & edge/IoT devices, to monitor systems, containers & apps

It provides a single set of APIs, libraries, agents, and collector services to capture distributed traces and metrics from your application. You can analyze them using Prometheus, Jaeger, and other observability tools.

Sensu is the future-proof solution for multi-cloud monitoring at scale. The Sensu monitoring event pipeline empowers businesses to automate their monitoring workflows and gain deep visibility into their multi-cloud environments.

It helps gather timing data needed to troubleshoot latency problems in service architectures. Features include both the collection and lookup of this data.

It can monitor and manage distributed computer systems, conduct automatic maintenance and repair and execute meaningful causal actions in error situations.

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

It allows its users to monitor and control a number of processes on UNIX-like operating systems. It shares some of the same goals of programs like launchd, daemontools, and runit. it is meant to be used to control processes related to a project or a customer, and is meant to start like any other program at boot time.

It monitors availability and performance, gives you simple access to relevant data and raises alerts to keep you in the loop. It was originally created as a fork of the Nagios system monitoring application.

Thanos is a set of components that can be composed into a highly available metric system with unlimited storage capacity. It can be added seamlessly on top of existing Prometheus deployments and leverages the Prometheus 2.0 storage format to cost-efficiently store historical metric data in any object storage while retaining fast query latencies. Additionally, it provides a global query view across all Prometheus installations and can merge data from Prometheus HA pairs on the fly.

Super fast HTML 5 2D rendering engine that uses webGL with canvas fallback

collectd gathers statistics about the system it is running on and stores this information. Those statistics can then be used to find current performance bottlenecks (i.e. performance analysis) and predict future system load (i.e. capacity planning). Or if you just want pretty graphs of your private server and are fed up with some homegrown solution you're at the right place, too.

Cacti is a complete network graphing solution designed to harness the power of RRDTool's data storage and graphing functionality. Cacti provides a fast poller, advanced graph templating, multiple data acquisition methods, and user management features out of the box.

Sysdig is open source, system-level exploration: capture system state and activity from a running Linux instance, then save, filter and analyze. Sysdig is scriptable in Lua and includes a command line interface and a powerful interactive UI, csysdig, that runs in your terminal. Think of sysdig as strace + tcpdump + htop + iftop + lsof + awesome sauce. With state of the art container visibility on top.

Developed by network and systems engineers who know what it takes to manage today's dynamic IT environments, SolarWinds has a deep connection to the IT community.

Checkmk is a comprehensive solution for IT Monitoring of servers, applications, networks, cloud infrastructures (public, private, hybrid), containers, storage, databases and environment sensors.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Munin is a networked resource monitoring tool that can help analyze resource trends and "what just happened to kill our performance?" problems. It is designed to be very plug and play. A default installation provides a lot of graphs with almost no work.

It is an observability console for Istio with service mesh configuration capabilities. It helps you to understand the structure of your service mesh by inferring the topology, and also provides the health of your mesh.

It is a managed threat detection service that continuously monitors for malicious or unauthorized behavior to help you protect your AWS accounts and workloads. It monitors for activity such as unusual API calls or potentially unauthorized deployments that indicate a possible account compromise. It also detects potentially compromised instances or reconnaissance by attackers.

Build better customer experiences with Groove

It provides sophisticated tools for collecting and analyzing telemetry that allow you to maximize the performance and availability of your cloud and on-premises resources and applications.

NGINX Amplify is a SaaS monitoring tool for NGINX. Amplify offers an easy way to implement NGINX monitoring, keep track of the infrastructure, and improve NGINX configuration by using static analyzer.

It provides interactive object model on top of canvas element. Fabric also has SVG-to-canvas (and canvas-to-SVG) parser. Using Fabric.js, you can create and populate objects on canvas; objects like simple geometrical shapes

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

Laravel Telescope is an elegant debug assistant for the Laravel framework. Telescope provides insight into the requests coming into your application, exceptions, log entries, database queries, queued jobs, mail, notifications, cache operations, scheduled tasks, variable dumps and more. Telescope makes a wonderful companion to your local Laravel development environment.

Collect metrics from your systems and services. From CPU to memory, Redis to NGINX, and much more, It is a lightweight way to send system and service statistics.

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

This project is aimed at making Hadoop management simpler by developing software for provisioning, managing, and monitoring Apache Hadoop clusters. It provides an intuitive, easy-to-use Hadoop management web UI backed by its RESTful APIs.

The complete interface. allows you to quickly see the data that you have stored, so you can build robust queries and alerts.

It is a network, system, applicative supervision and monitoring tool. It is one of the most flexible and powerful monitoring softwares on the market; it is absolutely free and Open Souce.

The Sumo Logic platform helps you make data-driven decisions and reduce the time to investigate security and operational issues so you can free up resources for more important activities.

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

Vulcan is an API-compatible alternative to Prometheus. It aims to provide a better story for long-term storage, data durability, high cardinality metrics, high availability, and scalability. Vulcan is much more complex to operate, but should integrate with ease to an existing Prometheus environment.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.