Alternatives to Smartsupp logo

Alternatives to Smartsupp

tawk.to, LiveChat, Zopim, Olark, and Drift are the most popular alternatives and competitors to Smartsupp.
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What is Smartsupp and what are its top alternatives?

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.
Smartsupp is a tool in the Customer Support Chat category of a tech stack.
Smartsupp is an open source tool with GitHub stars and GitHub forks. Here鈥檚 a link to Smartsupp's open source repository on GitHub

Smartsupp alternatives & related posts

tawk.to logo

tawk.to

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860
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Lets you monitor and chat with visitors on your website or from a free customizable page
tawk.to logo
tawk.to
VS
Smartsupp logo
Smartsupp

related tawk.to posts

JuanPabloSarmi
JuanPabloSarmi
tawk.to
tawk.to

Our live chat support solution! Tawkto

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Evandro Zanatta
Evandro Zanatta
at InApplet | 1 upvotes 603 views
atInAppletInApplet
tawk.to
tawk.to

Chat de relacionamentos com o cliente e suporte Tawkto

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LiveChat logo

LiveChat

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706
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+ 1
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Powerful live chat software
LiveChat logo
LiveChat
VS
Smartsupp logo
Smartsupp
Zopim logo

Zopim

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413
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Real-time customer satisfaction made simple
Zopim logo
Zopim
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Smartsupp logo
Smartsupp
Drift logo

Drift

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84
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+ 1
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A messaging app that helps you grow your business.
    Be the first to leave a pro
    Drift logo
    Drift
    VS
    Smartsupp logo
    Smartsupp
    Crisp logo

    Crisp

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    10
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    Simple Customer service built for startups
    Crisp logo
    Crisp
    VS
    Smartsupp logo
    Smartsupp

    related Crisp posts

    Kirill Shirinkin
    Kirill Shirinkin
    Cloud and DevOps Consultant at mkdev | 5 upvotes 98.2K views
    atmkdevmkdev
    Crisp
    Crisp
    Intercom
    Intercom

    We moved from Intercom to Crisp this April because the price-value ratio of Intercom was not satisfying anymore.

    We paid ~140eur for the very basic features of Intercom - Messages Essential and Inbox Essential. This is enough for a chat and API access, but that's all. The price would go up as mkdev grows.

    Now there are some features we really would love to have: like a Help Center and Bots, for example. All various advanced routing of messages. Or any other features that Intercom actually has, but sells them separately.

    Even though it's very hard to properly calculate the price by looking at Pricing page of Intercom, my guess is that with simple Answer bot and Help Center integration our bill for Intercom could easily double or triple.

    After doing a bit of research and looking for a better price-value ration we found Crisp.

    Crisp gives us the same Chat features we had from Intercom, but then it adds really cool bot builder, various marketing automation utilities, Help Center that supports multiple languages already today (feature still missing in Intercom) - https://help.mkdev.me/en/, fancy MagicBrowse and LiveAssist, direct integration with Telegram and many more. Price? 95eur for all the features and unlimited operators. And no dependency on number of active users (Crisp founders directly say that charging for active users is bullshit and I can only agree with them).

    We've been using Crisp not for too long and even though it's been pretty smooth so far - from integrating with our backend systems to creating a Help Center from scratch - it might be a bit too early to do any conclusions. mkdev co-founder Leo has things to say about the UX of Crisp and I am not really satisfied with Crisp's mobile app. But this is something to get used to, or something that will be improved by Crisp over time. And some aspects of Crisp UX/UI are much nicer than Intercom - for example, custom fields on clients are on very top, so we can quickly jump to admin page of a client in mkdev.me. In Intercom we had to do two clicks and scroll a lot to find this link.

    To sum it up, if you are looking for a change from Intercom, give Crisp a try. It's way cheaper and doesn't have any major downsides if you are used to Intercom.

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    Chatlio logo

    Chatlio

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    Live chat for slack
    Chatlio logo
    Chatlio
    VS
    Smartsupp logo
    Smartsupp
    Slaask logo

    Slaask

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    8
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    Customer chat tool for Slack
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      Slaask logo
      Slaask
      VS
      Smartsupp logo
      Smartsupp
      SnapEngage logo

      SnapEngage

      11
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      + 1
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      Live Chat For enterprising companies
      SnapEngage logo
      SnapEngage
      VS
      Smartsupp logo
      Smartsupp
      Talkus logo

      Talkus

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      7
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      Your help desk. In Slack.
        Be the first to leave a pro
        Talkus logo
        Talkus
        VS
        Smartsupp logo
        Smartsupp
        Zoho Support logo

        Zoho Support

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        The support team
          Be the first to leave a pro
          Zoho Support logo
          Zoho Support
          VS
          Smartsupp logo
          Smartsupp
          HiOperator logo

          HiOperator

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          Remote, distributed customer support and call triage
            Be the first to leave a pro
            HiOperator logo
            HiOperator
            VS
            Smartsupp logo
            Smartsupp
            Userlike logo

            Userlike

            1
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            Live chat software for website and mobile support
              Be the first to leave a pro
              Userlike logo
              Userlike
              VS
              Smartsupp logo
              Smartsupp
              Conversica logo

              Conversica

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              Engage Prospects and Customers in Authentic Conversations over Email or SMS
                Be the first to leave a pro
                Conversica logo
                Conversica
                VS
                Smartsupp logo
                Smartsupp
                Clickatell logo

                Clickatell

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                Connecting you to customers with SMS and chat
                  Be the first to leave a pro
                  Clickatell logo
                  Clickatell
                  VS
                  Smartsupp logo
                  Smartsupp
                  Chatra logo

                  Chatra

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                  A live chat messenger app that is designed to work smoothly with your company's website
                    Be the first to leave a pro
                    Chatra logo
                    Chatra
                    VS
                    Smartsupp logo
                    Smartsupp