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Amazon Connect

64
128
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0
WordPress

97.6K
39.8K
+ 1
2.1K
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Pros of Amazon Connect
Pros of WordPress
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    • 416
      Customizable
    • 367
      Easy to manage
    • 354
      Plugins & themes
    • 259
      Non-tech colleagues can update website content
    • 247
      Really powerful
    • 145
      Rapid website development
    • 78
      Best documentation
    • 51
      Codex
    • 44
      Product feature set
    • 35
      Custom/internal social network
    • 18
      Open source
    • 8
      Great for all types of websites
    • 7
      Huge install and user base
    • 5
      I like it like I like a kick in the groin
    • 5
      It's simple and easy to use by any novice
    • 5
      Perfect example of user collaboration
    • 5
      Open Source Community
    • 5
      Most websites make use of it
    • 5
      Best
    • 4
      API-based CMS
    • 4
      Community
    • 3
      Easy To use
    • 2
      <a href="https://secure.wphackedhel">Easy Beginner</a>

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    Cons of Amazon Connect
    Cons of WordPress
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      • 13
        Hard to keep up-to-date if you customize things
      • 13
        Plugins are of mixed quality
      • 10
        Not best backend UI
      • 2
        Complex Organization
      • 1
        Do not cover all the basics in the core
      • 1
        Great Security

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      - No public GitHub repository available -

      What is Amazon Connect?

      The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.

      What is WordPress?

      The core software is built by hundreds of community volunteers, and when you’re ready for more there are thousands of plugins and themes available to transform your site into almost anything you can imagine. Over 60 million people have chosen WordPress to power the place on the web they call “home” — we’d love you to join the family.

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      What companies use Amazon Connect?
      What companies use WordPress?
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      What tools integrate with Amazon Connect?
      What tools integrate with WordPress?

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      What are some alternatives to Amazon Connect and WordPress?
      Twilio
      Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Genesys
      It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.
      Avaya
      It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
      RingCentral
      Since RingCentral is cloud based, you enjoy the freedom to connect and manage multiple locations, devices and workers within your cloud phone system. You can easily customize users, departments, and call handling rules. No matter where you, or the users, are. You only need a high-speed Internet connection and your phone system is ready to work lightning fast, anytime and anyplace. There’s no PBX hardware.
      See all alternatives