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  5. Chaskiq vs Smartsupp

Chaskiq vs Smartsupp

OverviewComparisonAlternatives

Overview

Smartsupp
Smartsupp
Stacks7
Followers3
Votes0
Chaskiq
Chaskiq
Stacks6
Followers30
Votes0
GitHub Stars3.4K
Forks488

Smartsupp vs Chaskiq: What are the differences?

Developers describe Smartsupp as "A live chat software that provides you with video recording of visitors". It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises. On the other hand, Chaskiq is detailed as "An open source alternative to Intercom, Drift and others". It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Smartsupp and Chaskiq belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Smartsupp are:

  • Show customers you are ready to help
  • Get overview about your visitors
  • Chat with customers on the go

On the other hand, Chaskiq provides the following key features:

  • Embedable Widget Messenger
  • Campaigns
  • Screenshots

Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.

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Detailed Comparison

Smartsupp
Smartsupp
Chaskiq
Chaskiq

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Show customers you are ready to help; Get overview about your visitors; Chat with customers on the go; Automatic messages; Video recordings; Detailed statistics
Customer Segment Filters with custom attributes support; Web Messenger embed; Agent's conversation routing; Text chat with customizable content blocks support; Video Calls !; Triggerable conversational bots; Mailing campaigns; Onboarding tours; API integrations - Whatsapp / Twitter DM / Slack / Calendly / Zoom and more!; CRM integration - Pipedrive supported; Webhooks; Help Center system with multilanguage support; API support - consumible via GrapqhQL with Oauth authorization; Quick replies (as canned responses); To learn more about the philosophy and goals of the project, visit chaskiq.io.
Statistics
GitHub Stars
-
GitHub Stars
3.4K
GitHub Forks
-
GitHub Forks
488
Stacks
7
Stacks
6
Followers
3
Followers
30
Votes
0
Votes
0
Integrations
Drupal
Drupal
WordPress
WordPress
Weebly
Weebly
Joomla!
Joomla!
Shopify
Shopify
Google Analytics
Google Analytics
PrestaShop
PrestaShop
Magento
Magento
Wix
Wix
Instapage
Instapage
PostgreSQL
PostgreSQL
Redis
Redis
Calendly
Calendly
Zoom
Zoom
Slack
Slack
Ruby
Ruby
Ubuntu
Ubuntu
macOS
macOS
Windows
Windows
Pipedrive
Pipedrive

What are some alternatives to Smartsupp, Chaskiq?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

SparrowDesk

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.

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