Need advice about which tool to choose?Ask the StackShare community!


+ 1

+ 1
Add tool

Confluence vs Slack: What are the differences?

Introduction In this article, we will compare and highlight the key differences between Confluence and Slack as collaboration tools.

  1. Purposes and Features: Confluence is primarily a documentation and knowledge-sharing tool, providing a platform for teams to create, organize, and collaborate on content. It offers features like document version control, commenting, and content hierarchies. Slack, on the other hand, is a real-time team communication and collaboration tool, fostering instant messaging, file sharing, voice and video calls, and integration with various other apps and services.

  2. Focus of Collaboration: Confluence is centered around content collaboration, promoting the creation and sharing of documents, meeting notes, project plans, and other forms of written content. It emphasizes a structured approach to organizing information. Slack, on the contrary, emphasizes real-time conversations and encourages quick interactions, making it ideal for chat-based collaboration and faster decision-making.

  3. Communication Channels: Confluence primarily relies on comments and page editing for collaboration, allowing users to add comments, provide feedback, and make suggestions on specific sections of a document or page. Slack offers a more wide-ranging communication approach, providing multiple channels for discussions, both public and private, as well as direct messaging, enabling real-time conversations that can be easily searched and accessed.

  4. Integration Capabilities: Confluence is designed to integrate with other Atlassian products, such as Jira and Trello, fostering seamless collaboration between different tools within the Atlassian ecosystem. It also offers various add-ons for extending its functionality. On the other side, Slack provides a comprehensive integration framework, allowing users to connect with a wide range of external tools and services, facilitating automation and consolidating workflows.

  5. User Interface and Usability: Confluence presents a more structured and organized interface, with an emphasis on document hierarchies and content organization. It may require some learning and familiarization due to its feature-rich interface. Slack, on the other hand, offers a more intuitive and user-friendly interface, resembling a chat application, which requires minimal training before users can effectively navigate and collaborate.

  6. Pricing and Licensing: Confluence offers multiple pricing plans based on the number of users, starting from small teams to enterprise-level organizations. It follows a subscription-based model with annual or monthly payments. Slack also offers various pricing plans, including free options, as well as paid plans with additional features and support. It, too, follows a subscription-based model.

In summary, Confluence and Slack differ in their primary purposes, with Confluence focusing on content collaboration and Slack emphasizing real-time team communication. Confluence relies on structured content organization and comments, while Slack provides a chat-based collaboration approach. Confluence integrates well with Atlassian products, while Slack offers extensive third-party integrations. Confluence has a more feature-rich interface, requiring some learning, while Slack provides a user-friendly chat-like interface. Pricing models differ for both tools, with each offering various plans catering to different team sizes and requirements.

Advice on Confluence and Slack
Needs advice

From a StackShare Community member: “We’re about to start a chat group for our open source project (over 5K stars on GitHub) so we can let our community collaborate more closely. The obvious choice would be Slack (k8s and a ton of major projects use it), but we’ve seen Gitter (webpack uses it) for a lot of open source projects, Discord (Vue.js moved to them), and as of late I’m seeing Spectrum more and more often. Does anyone have experience with these or other alternatives? Is it even worth assessing all these options, or should we just go with Slack? Some things that are important to us: free, all the regular integrations (GitHub, Heroku, etc), mobile & desktop apps, and open source is of course a plus."

See more
Replies (4)
Rebecca Driscoll

We use Slack to increase productivity by simplifying communication and putting Slack in the middle of our communication workflow #Communications #Collaboration

See more
Arnaud Lemercier
Expert En Dveloppement Web Et Systmes Dinformations, Designer UX, UI, Co-grant at Wixiweb · | 4 upvotes · 195.5K views

We use Discord to tracking some action and errors (logs / alerting / assertion). it's free and simple to use with mobile application et notifications

See more
Michael Ionita

We use Slack because we can let "tools talk to us" and automate processes in our dev team using bots.

See more
Julien Tanay
Lead DevOps. Every day product hacker. at Dior · | 2 upvotes · 190.9K views

Our Discord Server is our n°1 community stop; we gather feedback from our users from here, discuss about new features, announce new releases, and so on.

We even use it for internal meetings and calls !

See more
Decisions about Confluence and Slack
Kamaldeep Singh

I still use slack, although I prefer discord. It can be intergrated with discord to work with clients who only want to use slack or even any other platform. API integrations are possible over at Discord.

The awful crappy dependency hell of a thing they call an API. Everything sucks. Slack is one of the worst messaging apps I have ever seen. It's incredibly slow and laggy.

Let me rant about everything I hate about slack. Even though I use it as an integration for another platform and will recommend it even though it's horrible as a whole. They are unstoppable towards companies who don't have people technically savvy enough to transition any other software.

It's so bad I am considering making my own mix of discord and slack.

Finding conversations you know you've had - but search is (Still) terrible, and if it was a direct message with a group of people, you have to remember exactly which group of people it was with

Search...absolutely awful. If they could figure out search, Slack would be unstoppable. it got better with ctrl f in conversations, but still isn't there

Badly arranged Chinese buffet of people, conversations, channels, files and links.. and search sucks too.. Break up the people into a separate window so I can have a buddy list ala Communicator or Skype. Give me some freaking organization and curation to the conversations - otherwise it's 1000 person cocktail party with everyone playing drinking games.

AGAIN! Search sucks. Spellcheck is still broken. Too many notifications.

Interface ist inconsistent between devices.

No way to forbid slack to touch my microphone settings (seriously, dont autoadjust my microphone level, it never works and i hate you so much for it)

Still no good screen sharing on linux.

The buggy red dot. Usually shift-esc will clear it (in itself a pain), but now even that hack won't help. The red dot number keep climbing even though I've read everything and used shift-esc.

I miss some features but I wish slack had a little more ability to organize, group channels, and navigate a little better.

user groups need work... If I search for a group, open it, I want to be able to not just see who is online from that group, but also a message button. I'm sick of searching that person, which closes user groups and if that person is actually AFK, I have to search for that group AGAIN and do it again... What a waste of time compared to other tools which are supporting this.

Date stamps needs to be more visible, or give us option in settings to make it more/less visible

Scrolling needs to be improved, I don't want random jumps there. Especially when time and date stamps are so tiny so it takes a while to get oriented again.

I used to really hate slack, but that's mostly because I have to use user groups a lot, most of the time I'm using slack it's to find someone who belongs to some group and message him... and that stuff is still pretty bad, even tho it was changed a bit...

oh and microphone settings... that hurts bad...

It's slow and laggy if you ever used a native program and got used to responsive user interfaces.

You can't remove someone from a call if they join by mistake

(or, to put it another way, if you start a channel call, you should be able to moderate it and remove those from it who are to meant to be there)

Video calls (using the "native" app on macOS) consume so much resources that the whole machine becomes unresponsive. A video call with the same number of people in a true native app is not a problem. So it's not the inherent bandwidth and processing power required. I mostly like Slack but for remote teams this is a problem.

You really want to know what I hate about SLACK...

The inability for the app to BLOCK DIRECT MESSAGING when outside work hours... I work for global company and I constantly get messaged after midnight by morons who think i am up at 3am

It has this Bullcrap Send Anyway function on messages which totally overrides my Do Not Disturb settings if said moron is blind of what time they are sending their damn message... I worked oncall before so the slightest him of my cell at night will wake me up...

Another annoyance on messaging... Idiots who message direct over chatting in the team channel for stuff that should be seen by the whole team working a ticket .... Or classic hey I opened a ticket not two minutes ago ' can someone look at this ticket pleaee' blah blah blah blah ... People who I don't know sending a random 'HI' and no other info about wtfh they are reaching out to me about ...

If SLACK wants to add a function to fix this I want control to block direct messages from anyone truly outside my direct team and line of management that is not a member of a group that can engage onCalls for issues ... I am so sick and tired of this I literally have to uninstall the app everyday to ensure no one bothers me after I am off work and then redownload it before the start of the next day... It's pathetic!

See more

As it is the communication tool chosen for the course, our team will be using Slack to monitor the course announcements from our instructor as well as to communicate with the instructor and industry partners. The tool for communicating within the team will be Microsoft Teams. Microsoft Teams enables the team to share documents and edit them synchronously(Google Drive is not an option due to one team member's location). Since it also provides a group chat feature, we chose to use it as our communication tool to avoid using too many softwares.

See more
Hirotaka Ishihara
Undergrad at University of Toronto · | 3 upvotes · 178.2K views

Communication We have chosen two tools for our team communication.

  • Slack

We choose Slack since all of us are familiar with this communication tool. We have a private channel for our team Sphinx for text messages. We added Github apps inside our private channel for repo update notifications. Furthermore, we could contact the subject matter experts within the workspace DCSIL directly for the issues we meet.

  • Microsoft Teams

We use Microsoft Teams for virtual meetings for its fast connection speed. In addition, the call feature in Slack is a paid feature, and we could have virtual meetings and share screens for free in Microsoft Teams.

See more
Remotor Consulting
at Remotor Consulting Group · | 13 upvotes · 118.8K views

Keybase is a powerful and secure team-organizing software. And because Keybase is so transparently good at what it does, Keybase is a foundational software that facilitates the future of work: effective, inclusive, secure Remote Teams.

Keybase is a free, end-to-end encrypted, open-source program with almost limitless flexibility. Each Keybase user or team is a unique cryptographic identity. Each message or interaction that a user has with a team or other user, is verifiable and digitally-signed. Custom combinations of users/teams/bots, can be designed to catalyze Remote Teams of all kinds, this process can also be automated. Keybase includes Git integration for versioning, bots from multiple platforms to facilitate audio/video-conferencing, a Cryptocurrency wallet, and many advanced privacy features to make you more or less traceable.

Services like Slack and Discord are centralized platforms that perform analytics on your behavior and can sell or leak this data to 3rd parties. Any audio/video features available within Slack or Discord, are bound to be less secure and less flexible than excellent alternatives such as Jitsi. Slack and Discord do have a fun, causal feel to them, which can potentially facilitate social engagement in certain conditions (also many users are already on these platforms).

Centralized and Proprietary team platforms such as Discord and Slack have a large market presence (at least in the USA) based on their first-mover advantage, name recognition, and network effects from size. However these products do not have the flexibility or power of Keybase. Keybase excels on its own excellence, and also has an open and active developer community.

Find us on Keybase: @remotorteam (Keybase username) @remotor.public (Public Keybase Team)

See more
Stefan Schuchlenz

We chose RocketChat over other communications suites like Cliq or Slack mainly because we can self-host it on our own infrastructure. Since we have quite some projects going on which demand that we stay in touch with a lot of different stakeholders, pricing was an issue, too. With RocketChat, we have a huge set of features basically for free, RC offers apps for all major devices and systems and overall, we're very happy with it. The only downside is the limited amount of apps and integrations, but we can make due with what we have available.

See more
Mohammad Hossein Amri
Chief Technology Officer at Planally · | 3 upvotes · 243.6K views

we were using slack and at the same time we had a subscription with office 365. after a while we hit the slack free limitation quota. and it got annoying. the search ability was useless in free tier. and more annoying whenever you search, it opens a webpage and doesn't do it in the app.

on mobile there were many cases that I didn't get notification of important discussions. rooms was the way to separate a talk. but it become tedious. each time for a new subject that you wanted to discuss, you needed to add all the team members into a new room. and after a while the room goes silent. you will end up with a tons of not-in-use rooms that you don't want to clean up them for history purposes. also the slack UI for sub discussion is very stupid. if someone forget to check the checkbox to post the subdiscussion in the main discussion thread, other team members even won't notice such discussion is in progress.

we was paying for office 365 and thought why not give the teams a shot. we won't be in worth situation than we are. we moved to teams and we loved it instantly, we had a separate tab aggregated all the files upload. we could reply on other talk. no need of creating a new room. this way room belongs to a team and not a certain topic. our sub discussion was visible to the whole team. enjoyed integration with azure and unlimited history. the best part was integration with outlook. it was a full suit solution. our stats become busy on outlook meeting events. we get weekly analyse. we didn't need to host our wiki seperated. we've created wiki per team. the communication was much more fun.

See more
Get Advice from developers at your company using StackShare Enterprise. Sign up for StackShare Enterprise.
Learn More
Pros of Confluence
Pros of Slack
  • 94
    Wiki search power
  • 62
    WYSIWYG editor
  • 43
    Full featured, works well with embedded docs
  • 3
    Expensive licenses
  • 1.2K
    Easy to integrate with
  • 876
    Excellent interface on multiple platforms
  • 849
  • 694
    Mobile friendly
  • 690
    People really enjoy using it
  • 331
    Great integrations
  • 315
    Flexible notification preferences
  • 198
    Unlimited users
  • 184
    Strong search and data archiving
  • 155
    Multi domain switching support
  • 82
    Easy to use
  • 40
  • 27
    Hubot support
  • 22
    Unread/read control
  • 21
  • 19
    Permalink for each messages
  • 17
    Text snippet with highlighting
  • 15
    Quote message easily
  • 14
    Per-room notification
  • 13
    Awesome integration support
  • 12
    Star for each message / attached files
  • 12
    IRC gateway
  • 11
    Good communication within a team
  • 11
    Dropbox Integration
  • 10
    Slick, search is great
  • 10
    Jira Integration
  • 9
    New Relic Integration
  • 8
    Great communication tool
  • 8
    Combine All Services Quickly
  • 8
    Asana Integration
  • 7
    This tool understands developers
  • 7
    XMPP gateway
  • 7
    Google Drive Integration
  • 7
  • 6
    Replaces email
  • 6
    Twitter Integration
  • 6
    Google Docs Integration
  • 6
    BitBucket integration
  • 5
    Jenkins Integration
  • 5
    GREAT Customer Support / Quick Response to Feedback
  • 5
    Guest and Restricted user control
  • 4
    Clean UI
  • 4
    Excellent multi platform internal communication tool
  • 4
    GitHub integration
  • 4
    Mention list view
  • 4
    Gathers all my communications in one place
  • 3
    Perfect implementation of chat + integrations
  • 3
  • 3
    Easy to add a reaction
  • 3
    Timely while non intrusive
  • 3
    Great on-boarding
  • 3
    Threaded chat
  • 3
    Visual Studio Integration
  • 3
    Easy to start working with
  • 3
    Android app
  • 2
  • 2
    Message Actions
  • 2
    It's basically an improved (although closed) IRC
  • 2
    So much better than email
  • 2
    Eases collaboration for geographically dispersed teams
  • 2
    Great interface
  • 2
    Great Channel Customization
  • 2
  • 2
    Intuitive, easy to use, great integrations
  • 1
    Great Support Team
  • 1
  • 1
    Multi work-space support
  • 1
    Flexible and Accessible
  • 1
    Better User Experience
  • 1
    Archive Importing
  • 1
    Travis CI integration
  • 1
    It's the coolest IM ever
  • 1
  • 1
    Great API
  • 1
    Easy remote communication
  • 1
    Get less busy
  • 1
  • 1
    Zapier integration
  • 1
    Targetprocess integration
  • 1
    Finally with terrible "threading"—I miss Flowdock
  • 1
    Complete with plenty of Electron BLOAT
  • 1
    I was 666 star :D
  • 1
    Dev communication Made Easy
  • 1
    Integrates with just about everything
  • 1
    Very customizable
  • 0
  • 0
    Easy to useL

Sign up to add or upvote prosMake informed product decisions

Cons of Confluence
Cons of Slack
  • 3
    Expensive license
  • 13
    Can be distracting depending on how you use it
  • 6
    Requires some management for large teams
  • 6
    Limit messages history
  • 5
    Too expensive
  • 5
    You don't really own your messages
  • 4
    Too many notifications by default

Sign up to add or upvote consMake informed product decisions

What is Confluence?

Capture the knowledge that's too often lost in email inboxes and shared network drives in Confluence instead – where it's easy to find, use, and update.

What is Slack?

Imagine all your team communication in one place, instantly searchable, available wherever you go. That’s Slack. All your messages. All your files. And everything from Twitter, Dropbox, Google Docs, Asana, Trello, GitHub and dozens of other services. All together.

Need advice about which tool to choose?Ask the StackShare community!

Jobs that mention Confluence and Slack as a desired skillset
What companies use Confluence?
What companies use Slack?
See which teams inside your own company are using Confluence or Slack.
Sign up for StackShare EnterpriseLearn More

Sign up to get full access to all the companiesMake informed product decisions

What tools integrate with Confluence?
What tools integrate with Slack?

Sign up to get full access to all the tool integrationsMake informed product decisions

Blog Posts

Sep 29 2020 at 7:36PM


PythonSlackG Suite+17
SlackOptimizely Rollouts+2
What are some alternatives to Confluence and Slack?
GitLab offers git repository management, code reviews, issue tracking, activity feeds and wikis. Enterprises install GitLab on-premise and connect it with LDAP and Active Directory servers for secure authentication and authorization. A single GitLab server can handle more than 25,000 users but it is also possible to create a high availability setup with multiple active servers.
Jira's secret sauce is the way it simplifies the complexities of software development into manageable units of work. Jira comes out-of-the-box with everything agile teams need to ship value to customers faster.
Microsoft SharePoint
It empowers teamwork with dynamic and productive team sites for every project team, department, and division. Share and manage content, knowledge, and applications to empower teamwork, quickly find information, and seamlessly collaborate across the organization.
Basecamp is a project management and group collaboration tool. The tool includes features for schedules, tasks, files, and messages.
Trello is a collaboration tool that organizes your projects into boards. In one glance, Trello tells you what's being worked on, who's working on what, and where something is in a process.
See all alternatives