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  5. Cuoral vs Zammad

Cuoral vs Zammad

OverviewComparisonAlternatives

Overview

Zammad
Zammad
Stacks37
Followers64
Votes6
GitHub Stars5.2K
Forks885
Cuoral
Cuoral
Stacks0
Followers1
Votes1

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CLI (Node.js)
or
Manual

Detailed Comparison

Zammad
Zammad
Cuoral
Cuoral

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Helps businesses shift from reactive support to proactive engagement. Reduce silent churn, automate issue resolution, and turn feedback into insights - all in one AI-powered customer experience platform.

Web-based; Open source; Helpdesk/Customer support system
1.Live Session Replays, 2.Real-Time Journey Insights, 3.Smart Escalation Hub, Features, Pricing
Statistics
GitHub Stars
5.2K
GitHub Stars
-
GitHub Forks
885
GitHub Forks
-
Stacks
37
Stacks
0
Followers
64
Followers
1
Votes
6
Votes
1
Pros & Cons
Pros
  • 6
    Free
No community feedback yet
Integrations
PostgreSQL
PostgreSQL
MariaDB
MariaDB
Ubuntu
Ubuntu
MySQL
MySQL
Debian
Debian
CentOS
CentOS
No integrations available

What are some alternatives to Zammad, Cuoral?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Woopra

Woopra

Woopra unites customer data from your company's web, mobile, email automation, product, and more, to build a single, complete profile for each user. This is the foundation for creating better customer experiences through optimization.

FullStory

FullStory

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

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