Fomo vs Olark: What are the differences?
Developers describe Fomo as "The world's first Social Proof API". Fomo is marketing widget that syncs with your favorite tools to showcase recent customer behaviors on your website. On the other hand, Olark is detailed as "Live chat with your customers for sales and support". Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Fomo and Olark are primarily classified as "Social Proof Widget" and "Customer Support Chat" tools respectively.
Some of the features offered by Fomo are:
- Increases on-page conversions with social proof
- Single snippet of JS, works on any website
- Metrics dashboard shows all impressions/clicks in real-time
On the other hand, Olark provides the following key features:
- CRM & Helpdesk Integration
- Concurrent chats
- Phone support
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