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LiveChat
LiveChat

717
25
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1
Olark
Olark

410
57
+ 1
70
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LiveChat vs Olark: What are the differences?

What is LiveChat? Powerful live chat software. LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is Olark? Live chat with your customers for sales and support. Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

LiveChat and Olark belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by LiveChat are:

  • Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers)
  • Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons)
  • Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons)

On the other hand, Olark provides the following key features:

  • CRM & Helpdesk Integration
  • Concurrent chats
  • Phone support

Groupon, Coinbase, and Disqus are some of the popular companies that use Olark, whereas LiveChat is used by Tailor Brands, Watchman Monitoring, and Visuality. Olark has a broader approval, being mentioned in 341 company stacks & 11 developers stacks; compared to LiveChat, which is listed in 6 company stacks and 4 developer stacks.

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- No public GitHub repository available -

What is LiveChat?

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

What is Olark?

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
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      What are some alternatives to LiveChat and Olark?
      Intercom
      Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      Zendesk
      Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
      Chatlio
      You don't need yet another chat client. Talk with your customers using your existing Slack service.
      Zopim
      Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
      See all alternatives
      Decisions about LiveChat and Olark
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      Interest over time
      Reviews of LiveChat and Olark
      Review ofOlarkOlark

      I love having Olark on my website. I can chat with users easily, and then they feel like I care about them. Plus the Safari and Chrome notifications make it easy to always respond quickly but not spend all day staring at Olark. They're great!

      How developers use LiveChat and Olark
      Avatar of Giftstarter
      Giftstarter uses OlarkOlark

      We don't always talk to customers, but when we do, we do it with Olark.

      Avatar of Coolfront Technologies
      Coolfront Technologies uses OlarkOlark

      Used as a our Live chat client for our websites and applications.

      Avatar of Lee Munroe
      Lee Munroe uses OlarkOlark

      Chatting to users for instant feedback. Support.

      Avatar of James Wallace
      James Wallace uses OlarkOlark

      User Support

      How much does LiveChat cost?
      How much does Olark cost?