Help Scout vs Service-Now

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Help Scout
Help Scout

306
61
+ 1
60
Service-Now
Service-Now

24
6
+ 1
0
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Help Scout vs Service-Now: What are the differences?

Help Scout: A help desk for teams that insist on a delightful customer experience. With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers; Service-Now: A service management software. It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

Help Scout and Service-Now belong to "Help Desk" category of the tech stack.

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What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Service-Now?

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.
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Why do developers choose Help Scout?
Why do developers choose Service-Now?
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        What companies use Help Scout?
        What companies use Service-Now?

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        What tools integrate with Help Scout?
        What tools integrate with Service-Now?

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        What are some alternatives to Help Scout and Service-Now?
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        Intercom
        Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
        Apache Spark
        Spark is a fast and general processing engine compatible with Hadoop data. It can run in Hadoop clusters through YARN or Spark's standalone mode, and it can process data in HDFS, HBase, Cassandra, Hive, and any Hadoop InputFormat. It is designed to perform both batch processing (similar to MapReduce) and new workloads like streaming, interactive queries, and machine learning.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
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        Decisions about Help Scout and Service-Now
        No stack decisions found
        Interest over time
        Reviews of Help Scout and Service-Now
        No reviews found
        How developers use Help Scout and Service-Now
        Avatar of Uploadcare
        Uploadcare uses Help ScoutHelp Scout

        Uploadcare is providing it's top notch tech support with the help of Help Scout.

        Avatar of Cisco SSO
        Cisco SSO uses Service-NowService-Now

        Incident and Problem Management

        Avatar of AmperVue
        AmperVue uses Help ScoutHelp Scout

        Customer Contact and Support

        Avatar of Thomas Zickell
        Thomas Zickell uses Help ScoutHelp Scout

        Important emails

        How much does Help Scout cost?
        How much does Service-Now cost?
        Pricing unavailable
        News about Service-Now
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