Help Scout vs Reamaze vs Zendesk

Help Scout
Help Scout



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What is Help Scout?

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

What is Reamaze?

Reamaze can handle your support@ email box just as well as it can handle your in-app support and live chat. Or Facebook Page. Or Twitter handle.

What is Zendesk?

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Want advice about which of these to choose?Ask the StackShare community!

Why do developers choose Help Scout?
Why do developers choose Reamaze?
Why do developers choose Zendesk?
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    What are the cons of using Help Scout?
    What are the cons of using Reamaze?
    What are the cons of using Zendesk?
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          What companies use Help Scout?
          What companies use Reamaze?
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          What tools integrate with Help Scout?
          What tools integrate with Reamaze?
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          What are some alternatives to Help Scout, Reamaze, and Zendesk?
          Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
          UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
          Freshdesk is an on demand customer support software that works across multiple support channels.

 lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.
          Groove’s dashboard puts your email, live chat, Twitter and Facebook communication in one place, making customer support management hassle-free.
          See all alternatives
          Decisions about Help Scout, Reamaze, and Zendesk
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          Interest over time
          Reviews of Help Scout, Reamaze, and Zendesk
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          How developers use Help Scout, Reamaze, and Zendesk
          Avatar of MOKA Analytics
          MOKA Analytics uses ZendeskZendesk

          We use Zendesk for customer support and hosting documentation. Additionally, we provide documentation search from within our application using Zendesk's API

          Avatar of Adam Bird
          Adam Bird uses ZendeskZendesk

          Receiving notifications when Tasks are assigned and being able to update the Tasks when the calendar event has changed.

          Avatar of Tinker Travel
          Tinker Travel uses ZendeskZendesk

          Our Customer Care peeps use it and we synchronise customer data into it to help them organise and find things quickly.

          Avatar of Grubster
          Grubster uses ZendeskZendesk

          It's our customer service system for dealing with inbound ticket requests from any channel integrated.

          Avatar of Gitt
          Gitt uses ZendeskZendesk

          Have so many options, and can connect with our custom infrastructure and existing support channel.

          Avatar of Uploadcare
          Uploadcare uses Help ScoutHelp Scout

          Uploadcare is providing it's top notch tech support with the help of Help Scout.

          Avatar of AmperVue
          AmperVue uses Help ScoutHelp Scout

          Customer Contact and Support

          Avatar of Thomas Zickell
          Thomas Zickell uses Help ScoutHelp Scout

          Important emails

          How much does Help Scout cost?
          How much does Reamaze cost?
          How much does Zendesk cost?
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