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  5. HelpDesk+ vs ToDoBot

HelpDesk+ vs ToDoBot

OverviewComparisonAlternatives

Overview

ToDoBot
ToDoBot
Stacks1
Followers5
Votes0
HelpDesk+
HelpDesk+
Stacks12
Followers12
Votes0

ToDoBot vs HelpDesk+: What are the differences?

Developers describe ToDoBot as "Task Management App for Slack". All your to-dos right in Slack. Bring all your tasks to where work happens. Know exactly what to do today. On the other hand, HelpDesk+ is detailed as "Jira service desk for Slack". It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

ToDoBot and HelpDesk+ belong to "Slack Tools" category of the tech stack.

Some of the features offered by ToDoBot are:

  • Manage all your ToDos without leaving Slack
  • Track planned and ad-hock work more efficiently
  • Distribute work by sharing ToDos with your team

On the other hand, HelpDesk+ provides the following key features:

  • Threaded conversations
  • View & Update Requests
  • Notifications for updates from anywhere

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Detailed Comparison

ToDoBot
ToDoBot
HelpDesk+
HelpDesk+

All your to-dos right in Slack. Bring all your tasks to where work happens. Know exactly what to do today.

It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type.

Manage all your ToDos without leaving Slack; Track planned and ad-hock work more efficiently; Distribute work by sharing ToDos with your team
Threaded conversations; View & Update Requests; Notifications for updates from anywhere
Statistics
Stacks
1
Stacks
12
Followers
5
Followers
12
Votes
0
Votes
0
Integrations
Slack
Slack
GitHub
GitHub
Trello
Trello
Beta by Crashlytics
Beta by Crashlytics
Slack
Slack

What are some alternatives to ToDoBot, HelpDesk+?

Zendesk

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Evernote

Evernote

Take notes to a new level with Evernote, the productivity app that keeps your projects, ideas, and inspiration handy across all your digital devices. It helps you capture and prioritize ideas, projects, and to-do lists, so nothing falls through the cracks.

Desk.com

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Groove

Build better customer experiences with Groove

FreshDesk

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Procezo

Procezo

It is an excellent free-for-life task managing tool with several benefits. Its clear, user-friendly interface is perfect for small businesses and startups as well as enterprise-level use. It makes it a seamless transition from any other project management tools. Its simple but effective layout allows new users to quickly adapt to its ever-expanding set of features. It allows users to create boards and provide access to users or teams as required, set priority and precedence of the task and allowing for subtasks and discussions to be created. With unlimited tasks, users, projects and free support, it is quickly making its way into businesses from across the world and the ultimate growth hack tool.

Zammad

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

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