Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
It makes it easy for your team to create and track help requests and streamlines your support process. It automatically maps all of your service request forms to Slack and creates workflows for each request type. | It is a Slack-integrated platform that allows you to gain instant insight into the well-being of your teams. Keep people happy and work with an engaged crowd! |
Threaded conversations; View & Update Requests; Notifications for updates from anywhere | Integrated, instant feedback gathering;
Powerful analytics in a simple format;
Simplified surveying for local or remote teams;
Spot and resolve employees’ issues |
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Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Survey specific groups of website visitors to understand their needs, expectations, objections. Find out who they are and why they behave as they do.

Build better customer experiences with Groove

Freshdesk is an on demand customer support software that works across multiple support channels.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.