HumanFirst vs Olark
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs. | Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project. |
CRM & Helpdesk Integration;Concurrent chats;Phone support;Operator groups;White label;SSL;Conversation transcripts;Hide Olark unless an operator initiates a chat;Popout;Customizable Olark branding;Pre-chat name/email survey;Hide when offline;Hide on close;Chat statistics and reports;Custom CSS;Standard Olark features;Use any desktop IM client;Mobile device support;Use Google Talk;Google Apps for Your Domain integration;Attention Grabber image;Welcome Assistant proactive chat;Operator-initiated chat;Visitor details;Offline messages;Incredibly fast email support;Customize/internationalize all text;Customize colors and themes;Google Analytics integration;Javascript API | Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training |
Statistics | |
Stacks 411 | Stacks 5 |
Followers 72 | Followers 13 |
Votes 70 | Votes 0 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
What are some alternatives to Olark, HumanFirst?
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
rasa NLU
rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
SpaCy
It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.
Speechly
It can be used to complement any regular touch user interface with a real time voice user interface. It offers real time feedback for faster and more intuitive experience that enables end user to recover from possible errors quickly and with no interruptions.
MonkeyLearn
Turn emails, tweets, surveys or any text into actionable data. Automate business workflows and saveExtract and classify information from text. Integrate with your App within minutes. Get started for free.
Chatlio
You don't need yet another chat client. Talk with your customers using your existing Slack service.
Jina
It is geared towards building search systems for any kind of data, including text, images, audio, video and many more. With the modular design & multi-layer abstraction, you can leverage the efficient patterns to build the system by parts, or chaining them into a Flow for an end-to-end experience.
LiveChat
LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
