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  5. Infobip vs MessageBird

Infobip vs MessageBird

OverviewDecisionsComparisonAlternatives

Overview

MessageBird
MessageBird
Stacks78
Followers132
Votes4
Infobip
Infobip
Stacks44
Followers64
Votes0

Infobip vs MessageBird: What are the differences?

<Write Introduction here>
  1. Features Offered: Infobip provides a comprehensive set of communication features, including SMS, Voice, Chat Apps, Email, and Push Notifications. On the other hand, MessageBird primarily focuses on SMS and Voice communication services and lacks the diversity of communication channels offered by Infobip.

  2. Global Reach: Infobip boasts a global network coverage of over 190 countries, enabling businesses to reach a wide audience across continents. In contrast, MessageBird's global coverage is limited to around 220 countries, slightly less extensive than Infobip's reach.

  3. Pricing Structure: Infobip offers flexible pricing plans tailored to the specific needs of businesses, spanning from pay-as-you-go models to enterprise-grade plans. MessageBird also provides competitive pricing options, but its plans may not be as customizable as Infobip's, making it potentially less flexible for some businesses.

  4. Customer Support: Infobip is renowned for its excellent customer support, providing 24/7 assistance, account management, and technical support to ensure a seamless communication experience for its clients. While MessageBird also offers customer support, the level of personalized assistance and account management may vary compared to Infobip.

  5. API Integration: Both Infobip and MessageBird offer robust APIs for seamless integration with various platforms and systems. However, Infobip's API documentation and developer support are widely praised for their clarity and user-friendliness, which can facilitate quicker and smoother integration processes for businesses.

  6. Industry Focus: Infobip caters to a wide range of industries, including e-commerce, banking, healthcare, and more, offering industry-specific solutions and expertise. MessageBird, on the other hand, tends to focus more on specific sectors such as retail, travel, and logistics, which may impact the tailored services and industry knowledge available to clients.

In Summary, Infobip and MessageBird offer distinct differences in communication features, global reach, pricing structure, customer support, API integration, and industry focus.

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Advice on MessageBird, Infobip

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

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Comments

Detailed Comparison

MessageBird
MessageBird
Infobip
Infobip

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

It is a global leader in omnichannel engagement. We help our clients and partners overcome the complexity of consumer communications & grow their business.

<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Utilities; SMS Messaging; Fast; Reliable; Global Texting
Statistics
Stacks
78
Stacks
44
Followers
132
Followers
64
Votes
4
Votes
0
Pros & Cons
Pros
  • 1
    Powerful
  • 1
    Low Cost of entry
  • 1
    Quality
  • 1
    User friendly
No community feedback yet
Integrations
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk
PHP
PHP
Zendesk
Zendesk
Python
Python
WhatsApp
WhatsApp

What are some alternatives to MessageBird, Infobip?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

BulkSMS

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.

Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.

Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.

Enterprise SMS Gateway Software & CPaaS Platform

Enterprise SMS Gateway Software & CPaaS Platform

TeleOSS provides high-throughput SMS gateway software, SMPP/SIGTRAN support, and global messaging solutions.

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