InVision vs Kayako

Quickly link up your UX sketches, digital wireframes and even high-fidelity designs to share with your team.;Send out a link to load your project in a browser, present it in-person, or sms your project direct to a mobile device for an instant touchable demo.;Threaded comments connect to a specific point on-screen and double up as to-dos.;InVision creates a simple project checklist of all the feedback provided from in-screen comments.;Quick glance summaries of each design’s activity let you track progress and allow you to drill down into details.;Collaborate with your team anywhere. Track their engagement in the project at a specific time.;Just save your screens to the InVision Sync folder on your Mac and we’ll take care of the rest. Plus, you’ll get desktop notifications when others leave comments or upload new screens.;Just hit the switch to get additional functionality that integrates throughout your account.

Support ticketing with email integration;Live chat widgets for your helpdesk and your website;Real-time visitor monitoring;Track and record phone calls;Rich self-service helpdesk;Advanced ticket workflows, rules and automations;Custom fields for tickets, chats and customers;Rich customer and organization profiles for CRM;Support for multiple plans;Manage ticket reply and resolution deadlines;Define business hours for accurate performance tracking;Automatic escalation rules ensures nothing slips through;Native mobile apps for iOS, Android, Windows and Blackberry;Mobile live chat with the Jabber gateway;100+ out-of-the-box helpdesk reports;Build custom reports with the Kayako Query Language;Schedule reports to be automatically delivered to your inbox;Multi-lingual customer support and localizations;Full control over the look and feel of the helpdesk;REST API, integrates with your apps and backend systems