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  5. LiveChat vs Prudio Live Chat vs Tawkto

LiveChat vs Prudio Live Chat vs Tawkto

OverviewComparisonAlternatives

Overview

LiveChat
LiveChat
Stacks768
Followers82
Votes1
tawk.to
tawk.to
Stacks908
Followers87
Votes26
Prudio Live Chat
Prudio Live Chat
Stacks0
Followers5
Votes0

LiveChat vs Prudio Live Chat vs Tawkto: What are the differences?

  1. Customization Options: LiveChat offers more advanced customization options compared to Prudio Live Chat and Tawkto, allowing users to tailor the chat widget to match their brand's style and design preferences.

  2. Integration Capabilities: Prudio Live Chat and Tawkto both provide seamless integration with various third-party tools and platforms, enabling users to streamline their workflows and consolidate customer data efficiently.

  3. Reporting and Analytics: LiveChat provides more in-depth reporting and analytics features, giving users valuable insights into customer behavior and chat performance that can help optimize their strategies and improve customer satisfaction.

  4. Customer Support Options: While all three platforms offer customer support services, LiveChat is known for its responsive and knowledgeable support team, providing users with prompt assistance and solutions to their queries and issues.

  5. AI and Automation Features: Prudio Live Chat offers more advanced AI and automation capabilities compared to LiveChat and Tawkto, allowing users to automate repetitive tasks, provide instant responses, and personalize customer interactions effectively.

  6. Security Features: Tawkto prioritizes security with robust encryption and data protection measures in place, ensuring safe and secure communication between users and customers while maintaining compliance with industry regulations.

In Summary, LiveChat stands out for its customization options and advanced reporting features, Prudio Live Chat excels in AI and automation capabilities, and Tawkto prioritizes security in its platform.

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Detailed Comparison

LiveChat
LiveChat
tawk.to
tawk.to
Prudio Live Chat
Prudio Live Chat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Prudio is the easiest way to engage your website visitors through Slack. Using our chat widget, your customers can talk with you using any device.

Chat tools (Canned responses, Visitor information, Chat tags, File sharing, Chat archives, Transfers);Customization (Chat window themes, 42 Languages, CSS customization, Social media buttons);Engaging customers (Chat Invitations, Ticket form, Chat on Facebook, Chat buttons);Reports & analytics (Chat reports, Tickets reports, Daily summary);Applications (Web and Desktop applications, Mobile applications);Ticketing system (Ticket sources, Private comments, Ticket reports);Getting feedback (Chat and Ticket ratings, Post-chat surveys);Visitors tracking (Gathering customer data,Visitor information filtering);API (Workflow automation, Webhooks, JavaScript API)
Custom widget;Triggers;Chat history;Shortcuts;Multiple agents;Aliases;Departments;Manage sites;Custom pages;Multi lingual;Desktop notifications;Sound settings;Attention bubble;Ban visitors
Live chat;Communication;Slack;Support
Statistics
Stacks
768
Stacks
908
Stacks
0
Followers
82
Followers
87
Followers
5
Votes
1
Votes
26
Votes
0
Pros & Cons
Pros
  • 1
    Nicely documented, powerful API
Pros
  • 11
    Easy setup
  • 9
    Free
  • 7
    Real time
No community feedback yet
Integrations
Desk.com
Desk.com
Zapier
Zapier
HubSpot
HubSpot
Campaign Monitor
Campaign Monitor
Weebly
Weebly
Segment
Segment
Instapage
Instapage
Dropbox
Dropbox
PrestaShop
PrestaShop
Joomla!
Joomla!
WordPress
WordPress
Weebly
Weebly
OpenCart
OpenCart
Magento
Magento
Shopify
Shopify
PrestaShop
PrestaShop
Squarespace
Squarespace
BigCommerce
BigCommerce
Wix
Wix
Joomla!
Joomla!
Slack
Slack

What are some alternatives to LiveChat, tawk.to, Prudio Live Chat?

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

SnapEngage

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

TheQuickAssist

TheQuickAssist

Build intelligent, no-code AI chatbots with TheQuickAssist.co. Engage visitors, automate customer support, and convert leads with multilingual, customizable, and secure solutions. Try for free today!

Coniva.ai

Coniva.ai

Transform your customer support with Coniva.ai's intelligent AI agents. Build AI chatbots that understand your business, drive conversions, and boost customer satisfaction. Get started free today.

Chaport

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

QuickReply.ai

QuickReply.ai

QuickReply.ai is a WhatsApp marketing and automation platform that helps B2C brands streamline customer conversations across the full lifecycle. Companies use it to automate lead capture, qualification, follow-ups, and support through visual journeys and GenAI chatbots. Trusted by 1,500+ businesses in 29+ countries. Supports WhatsApp, Instagram, Facebook Messenger, SMS, and web chat for true omnichannel messaging.

CopyDock.app

CopyDock.app

CopyDock.app helps support agents, call centers, and BPO teams copy their approved replies instantly with one-click template buttons. It removes typing, prevents mistakes, and keeps every response consistent. Free for personal use; business plans available.

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