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  4. Communications SDK
  5. MessageBird vs OpenTok

MessageBird vs OpenTok

OverviewDecisionsComparisonAlternatives

Overview

OpenTok
OpenTok
Stacks60
Followers159
Votes8
MessageBird
MessageBird
Stacks78
Followers132
Votes4

MessageBird vs OpenTok: What are the differences?

MessageBird: Making business communications feel as natural as communicating with friends. At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions; OpenTok: Build live interactive video, voice and messaging into your web and mobile apps. It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

MessageBird and OpenTok can be primarily classified as "Voice and SMS" tools.

Some of the features offered by MessageBird are:

  • SMS API: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting
  • Voice API: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting
  • Programmable Conversations API: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API

On the other hand, OpenTok provides the following key features:

  • Layout control- Create layouts that complement your content and empower your application's experience
  • Peer-to-peer calls- Take advantage of peer-to-peer calling for better quality and lower- latency 1:1 scenarios
  • Archiving- Download or save calls for future playback with this extension to the OpenTok platform

rapt.fm, HireArt, and Tonpsy are some of the popular companies that use OpenTok, whereas MessageBird is used by Rapido, Lekker.io, and DrDoctor. OpenTok has a broader approval, being mentioned in 12 company stacks & 16 developers stacks; compared to MessageBird, which is listed in 9 company stacks and 3 developer stacks.

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Advice on OpenTok, MessageBird

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments

Detailed Comparison

OpenTok
OpenTok
MessageBird
MessageBird

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Layout control- Create layouts that complement your content and empower your application's experience;Peer-to-peer calls- Take advantage of peer-to-peer calling for better quality and lower- latency 1:1 scenarios;Archiving- Download or save calls for future playback with this extension to the OpenTok platform;Multi-party calls- Bring small groups together for business or social gatherings using face-to-face video;Moderation- Tame the wild-west nature of social video with OpenTok's moderation functionality;Broadcast- Create a virtual stage and invite an audience of thousands to join you.
<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks
60
Stacks
78
Followers
159
Followers
132
Votes
8
Votes
4
Pros & Cons
Pros
  • 6
    Video Archiving to s3
  • 2
    Easy setup
Pros
  • 1
    Powerful
  • 1
    Low Cost of entry
  • 1
    Quality
  • 1
    User friendly
Integrations
No integrations available
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk

What are some alternatives to OpenTok, MessageBird?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Chat by Stream

Chat by Stream

Chat API and SDK. With a beautiful UI Kit, easy to use React Components and powerful API. Add Chat to any application in a matter of hours. The tech uses Go, RocksDB and Raft. By the creators of Stream, the API that powers activity feeds for more than 300 million users.

SendBird

SendBird

SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Sinch

Sinch

Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

ChannelizeIO

ChannelizeIO

Add In-App User-to-User Communication into Mobile Apps & Websites, with rich & engaging Text Chat, Video, and Audio Calling experiences, to Increase User Engagement and Enable new Revenue Streams.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

QuickBlox

QuickBlox

Add powerful communication features to your mobile app and data services for your backend<br>

Layer

Layer

Layer's asynchronous messaging fabric is capable of transporting payloads of any type. Get your users talking with chat, voice or video messaging. Pull them back in with push. Connect friends, colleagues or perfect strangers seamlessly.

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