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  5. MessageBird vs Outspoken

MessageBird vs Outspoken

OverviewDecisionsComparisonAlternatives

Overview

Outspoken
Outspoken
Stacks0
Followers8
Votes0
MessageBird
MessageBird
Stacks78
Followers132
Votes4

MessageBird vs Outspoken: What are the differences?

Developers describe MessageBird as "Making business communications feel as natural as communicating with friends". At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions. On the other hand, Outspoken is detailed as "SMS, MMS, Transcoding and User Lookup API". Transact via video, image, audio text messages.

MessageBird and Outspoken can be categorized as "Voice and SMS" tools.

Some of the features offered by MessageBird are:

  • SMS API: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting
  • Voice API: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting
  • Programmable Conversations API: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API

On the other hand, Outspoken provides the following key features:

  • Create and edit mobile subscriber lists
  • Automatic opt-in of new users by keyword text-in or web opt-in
  • Send and receive MMS images, SMS, or SMS with links

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Advice on Outspoken, MessageBird

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments

Detailed Comparison

Outspoken
Outspoken
MessageBird
MessageBird

Transact via video, image, audio text messages

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Create and edit mobile subscriber lists;Automatic opt-in of new users by keyword text-in or web opt-in;Send and receive MMS images, SMS, or SMS with links;MMS API can send high quality video, images, flip books, and audio with thousands of text characters;SMS/MMS messages are 1 cent per send/receive;Hosting and Content Serving;In-app messaging enables multimedia content to be delivered to mobile devices and other IP connected applications.;User Lookup API provides instant data about your mobile customers, allowing you to customize your outreach them with highly targeted, relevant messaging and content. Get the following data: Carrier, Handset make / model, Operating System, Screen resolution, Area code and geographic region (inferred from the area code), How long that MSISDN has been known to the Mogreet platform, If the MSISDN is a land line or on an unsupported carrier
<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks
0
Stacks
78
Followers
8
Followers
132
Votes
0
Votes
4
Pros & Cons
No community feedback yet
Pros
  • 1
    Powerful
  • 1
    Low Cost of entry
  • 1
    Quality
  • 1
    User friendly
Integrations
No integrations available
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk

What are some alternatives to Outspoken, MessageBird?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

BulkSMS

BulkSMS

BulkSMS.com is a leading SMS messaging service provider offering two-way SMS communication services. The BulkSMS gateway reaches across borders and connects to over 800 mobile network operators world-wide.

MessageMedia

MessageMedia

It is a business mobile messaging service provider that enables businesses of all sizes and industries to deliver and manage SMS text messages from PC, web, email or API.

Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.

Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.

Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.

Enterprise SMS Gateway Software & CPaaS Platform

Enterprise SMS Gateway Software & CPaaS Platform

TeleOSS provides high-throughput SMS gateway software, SMPP/SIGTRAN support, and global messaging solutions.

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