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  4. Communications SDK
  5. MessageBird vs Sinch

MessageBird vs Sinch

OverviewDecisionsComparisonAlternatives

Overview

Sinch
Sinch
Stacks41
Followers117
Votes32
MessageBird
MessageBird
Stacks78
Followers132
Votes4

MessageBird vs Sinch: What are the differences?

MessageBird: Making business communications feel as natural as communicating with friends. At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions; Sinch: Add calling & messaging to your app in minutes. Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

MessageBird can be classified as a tool in the "Voice and SMS" category, while Sinch is grouped under "Communications SDK".

Some of the features offered by MessageBird are:

  • SMS API: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting
  • Voice API: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting
  • Programmable Conversations API: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API

On the other hand, Sinch provides the following key features:

  • iOS, Android and JavaScript SDK with support for REST
  • Voice calling and SMS at market leading prices
  • Enrich your apps with sticky features such as messaging and calling to increase user retention and engagement

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Advice on Sinch, MessageBird

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments

Detailed Comparison

Sinch
Sinch
MessageBird
MessageBird

Sinch makes it easy for developers to add voice, messaging and SMS to their apps with just a few lines of code. Enrich your apps with communications that your users will love.

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

iOS, Android and JavaScript SDK with support for REST;Voice calling and SMS at market leading prices;Enrich your apps with sticky features such as messaging and calling to increase user retention and engagement;Two-factor authentication and user verification for added security for your app and user base;24/7 in house monitoring to ensure your app has the best calling and messaging service possible;Simple at its core - with a few lines of code, any app can start calling and messaging across the world; Call over 220 countries - more than any other platform;Analytics and Reporting dashboard so you can review the performance of your calling and messaging apps;More Info? Email social@sinch.com
<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks
41
Stacks
78
Followers
117
Followers
132
Votes
32
Votes
4
Pros & Cons
Pros
  • 9
    Super smooth SDK
  • 8
    Easy setup
  • 6
    Cross-platform (iOS, Android, Web)
  • 5
    Super voice quality
  • 4
    Great support
Cons
  • 2
    Crashed in ios when make connection in vedio calling
Pros
  • 1
    Quality
  • 1
    User friendly
  • 1
    Low Cost of entry
  • 1
    Powerful
Integrations
No integrations available
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk

What are some alternatives to Sinch, MessageBird?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Chat by Stream

Chat by Stream

Chat API and SDK. With a beautiful UI Kit, easy to use React Components and powerful API. Add Chat to any application in a matter of hours. The tech uses Go, RocksDB and Raft. By the creators of Stream, the API that powers activity feeds for more than 300 million users.

SendBird

SendBird

SendBird is a Messaging SDK, Chat API, and fully managed chat infrastructure for your mobile apps and websites. Embeddable chat for iOS, Android, JavaScript, Unity, .NET.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

ChannelizeIO

ChannelizeIO

Add In-App User-to-User Communication into Mobile Apps & Websites, with rich & engaging Text Chat, Video, and Audio Calling experiences, to Increase User Engagement and Enable new Revenue Streams.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

QuickBlox

QuickBlox

Add powerful communication features to your mobile app and data services for your backend<br>

Layer

Layer

Layer's asynchronous messaging fabric is capable of transporting payloads of any type. Get your users talking with chat, voice or video messaging. Pull them back in with push. Connect friends, colleagues or perfect strangers seamlessly.

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