StackShareStackShare
Follow on
StackShare

Discover and share technology stacks from companies around the world.

Follow on

© 2025 StackShare. All rights reserved.

Product

  • Stacks
  • Tools
  • Feed

Company

  • About
  • Contact

Legal

  • Privacy Policy
  • Terms of Service
  1. Stackups
  2. Business Tools
  3. CRM
  4. CRM
  5. Salesforce Commerce Cloud vs Salesforce Sales Cloud

Salesforce Commerce Cloud vs Salesforce Sales Cloud

OverviewComparisonAlternatives

Overview

Salesforce Sales Cloud
Salesforce Sales Cloud
Stacks2.7K
Followers1.7K
Votes64
Salesforce Commerce Cloud
Salesforce Commerce Cloud
Stacks498
Followers111
Votes2

Salesforce Commerce Cloud vs Salesforce Sales Cloud: What are the differences?

Comparison between Salesforce Commerce Cloud and Salesforce Sales Cloud

Salesforce Commerce Cloud and Salesforce Sales Cloud are two distinct cloud-based platforms offered by Salesforce. While they share some similarities, they also have significant differences that cater to different business needs.

  1. Architecture: Salesforce Commerce Cloud is built specifically for managing and optimizing online commerce, providing features such as catalog management, order processing, and personalized shopping experiences. On the other hand, Salesforce Sales Cloud is designed for managing the sales process, including lead generation, opportunity management, and sales forecasting.

  2. Focus: Salesforce Commerce Cloud primarily targets e-commerce businesses, providing tools and functionalities to enhance the online shopping experience and increase revenue. In contrast, Salesforce Sales Cloud caters to sales teams and focuses on streamlining sales processes, enabling sales representatives to effectively manage their customer relationships and close deals.

  3. Functionality: Salesforce Commerce Cloud offers extensive features for online store management, including product merchandising, pricing, promotions, and customer segmentation. Additionally, it provides advanced capabilities like AI-powered recommendations and personalized marketing campaigns. Salesforce Sales Cloud, on the other hand, offers features such as lead management, contact management, opportunity tracking, and sales forecasting to streamline the sales process and drive revenue growth.

  4. Integration: Both Salesforce Commerce Cloud and Salesforce Sales Cloud can be integrated with other Salesforce products, as well as various third-party applications. However, Salesforce Commerce Cloud has built-in integrations with popular e-commerce platforms, payment processors, and marketing automation tools to enhance the online shopping experience. Salesforce Sales Cloud, on the other hand, offers integrations with marketing automation tools, customer service platforms, and other sales enablement solutions.

  5. Reporting and Analytics: Salesforce Commerce Cloud provides comprehensive analytics and reporting capabilities specifically tailored for e-commerce businesses, allowing merchants to track key metrics such as conversion rates, average order value, and customer lifetime value. Salesforce Sales Cloud, on the other hand, offers robust reporting and analytics features focused on sales performance, pipeline management, and forecasting to help sales teams make data-driven decisions.

In summary, Salesforce Commerce Cloud is an e-commerce platform with a focus on online store management and optimization, while Salesforce Sales Cloud is a sales management platform designed to streamline the sales process and drive revenue growth.

Share your Stack

Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.

View Docs
CLI (Node.js)
or
Manual

Detailed Comparison

Salesforce Sales Cloud
Salesforce Sales Cloud
Salesforce Commerce Cloud
Salesforce Commerce Cloud

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

It is a highly scalable, cloud-based software-as-a-service (SaaS) ecommerce solution. It offers best-in-class features and functionality developed and refined over many years to provide a highly optimised ecommerce experience. Deliver AI-powered commerce experiences.

Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.;Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.;Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.;Email integration- Work with the email applications you already use every day. Whether your company uses Microsoft Outlook or Gmail, no one needs to change the way they work, so everyone stays productive.;Chatter- Tap into the wisdom of your employee social network. Get the resources you need to close more deals, faster. Find experts, access competitive information, and track deals wherever you are.;Forecasting- Forecasting accuracy has never been this easy. Get in-line editing, override visibility, multi-currency support, custom forecast categories, and a complete, real-time view in to your team's forecasts.;Analytics- Dashboards offer a real-time picture of your business at a glance. Dig deeper with real-time Reports that anyone can create.;Marketing and leads- Optimize campaigns from lead to close, on every channel.;Approvals and workflow- Use Visual Workflow to rapidly design and run any business process with drag and drop simplicity.;Files and libraries- Now it's easier to share files, discuss them, publish the best, and track your content in real-time.;Partner management- Use the Partner Portal to build loyalty, collaborate with your channel, and drive more deals, and connect your Salesforce to your partners' to collaborate on opportunities, leads, and much more with Salesforce-to-Salesforce.;Data.com- Get contacts and company profiles from the leading data sources, right inside the Sales Cloud. Connect with key decision makers faster, easily plan territories, and increase sales and marketing productivity with up-to-date, accurate data.;AppExchange- Extend your success with the AppExchange, the world's leading cloud apps marketplace, with thousands of sales applications, social enterprise tools, and expert services ready to deploy Salesforce.
eCommerce;SaaS;B2B and B2C ecommerce platform;AI-powered commerce
Statistics
Stacks
2.7K
Stacks
498
Followers
1.7K
Followers
111
Votes
64
Votes
2
Pros & Cons
Pros
  • 43
    Top crm
  • 16
    Powerful reporting
  • 1
    Lead Management
  • 1
    Sales Automation
  • 1
    Lead Management- Acquire, segment, score, nurture and r
Pros
  • 2
    Multi-language support
Integrations
Box
Box
Conceptboard
Conceptboard
Desk.com
Desk.com
Formstack
Formstack
FreshDesk
FreshDesk
Get Satisfaction
Get Satisfaction
Harvest
Harvest
Hipmob
Hipmob
HubSpot
HubSpot
Jive Social Intranet
Jive Social Intranet
Braintree
Braintree
PayPal
PayPal
ShipStation
ShipStation

What are some alternatives to Salesforce Sales Cloud, Salesforce Commerce Cloud?

PrestaShop

PrestaShop

PrestaShop is written in PHP, is highly customizable, supports all the major payment services, is translated in many languages and localized for many countries, and is fully responsive (both front- and back-office).

Magento

Magento

Magento Community Edition is perfect if you’re a developer who wants to build your own solution with flexible eCommerce technology. You can modify the core code and add a wide variety of features and functionality.

Shopify

Shopify

Shopify powers tens of thousands of online retailers including General Electric, Amnesty International, CrossFit, Tesla Motors, Encyclopaedia Britannica, Foo Fighters, GitHub, and more. Our platform allows users to easily and quickly create their own online store without all the technical work involved in developing their own website, or the huge expense of having someone else build it. Shopify lets merchants manage all aspects of their shops: uploading products, changing the design, accepting credit card orders, and viewing their incoming orders and completed transactions.

Spree

Spree

The Spree storefront offers a full feature set and is built on common standards, so you don't have to compromise speed to market, efficiency or innovation. The modular platform allows you to easily configure, supplement or replace any functionality you need, so that you can build the exact storefront that you want.

Saleor

Saleor

Saleor is a rapidly-growing open source e-commerce platform that has served high-volume companies from branches like publishing and apparel since 2012. Based on Python and Django, the latest major update introduces a modular front end powered by a GraphQL API and written with React and TypeScript.

Pipedrive

Pipedrive

Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.

Streak

Streak

Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.

nopCommerce

nopCommerce

It is the open-source eCommerce solution. It has everything you need to get started in selling physical and digital goods over the internet.

Shopware

Shopware

Shopware 6 is an open headless commerce platform powered by Symfony 5.4 and Vue.js 2.6. Check out our GitHub Repository https://github.com/shopware/platform

OnePageCRM

OnePageCRM

OnePageCRM is the 1st action-focused sales CRM. It helps small and medium-sized businesses take control of their sales, focus on what needs to be done next, follow up with every lead, and close more deals, one sales action at a time.

Related Comparisons

Postman
Swagger UI

Postman vs Swagger UI

Mapbox
Google Maps

Google Maps vs Mapbox

Mapbox
Leaflet

Leaflet vs Mapbox vs OpenLayers

Twilio SendGrid
Mailgun

Mailgun vs Mandrill vs SendGrid

Runscope
Postman

Paw vs Postman vs Runscope