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  5. Twilio vs Zoom

Twilio vs Zoom

OverviewDecisionsComparisonAlternatives

Overview

Twilio
Twilio
Stacks11.5K
Followers8.8K
Votes521
Zoom
Zoom
Stacks1.8K
Followers1.9K
Votes155

Twilio vs Zoom: What are the differences?

  1. Cost: Twilio and Zoom have different pricing structures. Twilio offers a pay-as-you-go model, where you only pay for the services you use. On the other hand, Zoom offers different pricing plans depending on the number of hosts and participants. Twilio's pricing can be more flexible for small businesses or startups, whereas Zoom's plans may be more suitable for larger organizations with regular video conferencing needs.

  2. Communication Channels: Twilio focuses on providing a wide range of communication channels, including voice, messaging, video, and email. It enables developers to integrate these channels into their applications. In contrast, Zoom primarily focuses on video conferencing and collaboration, providing robust features for video meetings, webinars, screen sharing, and chat.

  3. User Interface: Zoom offers a user-friendly and intuitive interface, making it easy for users to join meetings and navigate through different features. Twilio, being more developer-centric, offers APIs and SDKs for developers to customize and integrate communication features into their own applications. As a result, the user interface may vary depending on the application or platform that utilizes Twilio's services.

  4. Scalability: Both Twilio and Zoom offer scalable solutions, but in different ways. Twilio's APIs allow developers to scale their applications by integrating various communication channels and handling large volumes of users. Zoom, on the other hand, provides scalable video conferencing infrastructure that can accommodate a large number of participants in virtual meetings and webinars.

  5. Security: Security is a key consideration for both Twilio and Zoom. Twilio provides encryption and security features across its communication channels, ensuring the privacy and confidentiality of user data. Zoom also offers encryption for meetings and webinars, as well as features like meeting password protection and waiting room functionality to enhance security and prevent unauthorized access.

  6. Integration Capabilities: Twilio's APIs and SDKs allow for seamless integration with various platforms and applications, making it easier for developers to incorporate communication features into their existing systems. Zoom also offers integration options, but primarily focuses on integrating with popular collaboration tools and platforms, such as Slack and Microsoft Teams.

In summary, Twilio and Zoom differ in terms of pricing models, communication channels offered, user interface, scalability options, security features, and integration capabilities.

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Advice on Twilio, Zoom

JutzMe
JutzMe

May 19, 2020

Decided

as many people say that you can only hold 30 to 10 people in one discord call if you were to make a server and add a chat or a VC you can hold up to 99 which is more than zoom and you can also use the text chat, general chat or anything else that you add and the best part you can hold pretty much infinite people I have personally seen servers with up to 100k people in it. One of the better parts is that you don't necessarily have to download it you can search it up on google and make an account it's as easy as that. Another thing is due to the original purpose of the website/app is that it's very customizable meaning that your students can customize heir profile pictures and names, but not to worry in a discord server you can have it where only you can change their nicknames so let's say things get too confusing or you want to be able to see who they really are you can just change it to their name. One last thing I will say is that you can have customizable ranks and so on so if you desire to split people into teams you can do so and with that, you can customize what they can do like give people ranks or de-rank them. Like I mentioned earlier about VC's you can also screen share and do videos so you can see their screen or their face.

320k views320k
Comments
Lisa
Lisa

Mar 20, 2020

Needs advice

Hi, I am helping teachers in my kid's schools to set up distance learning and wanted to see what is better between Webex, Zoom, and Skype (although only putting this one in as most parents probably have it). The children are 8-9, so they won't be using it on their own and the parents have no experience using Webex or Zoom.

The main use will be for the teacher to explain what they will be covering in the week and enable some social interaction between the kids.

I need to be easy to use for about 20-25 people.

Thanks for your advice, Lisa

202k views202k
Comments
Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

189k views189k
Comments

Detailed Comparison

Twilio
Twilio
Zoom
Zoom

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Zoom unifies cloud video conferencing, simple online meetings, and cross platform group chat into one easy-to-use platform. Our solution offers the best video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Phone- Phone Numbers API;Phone- Convert Text to Speech and Play Audio;Phone- Record Calls and Store Them;Phone- Create Conferences;Phone- API Queueing;Phone- Call Queues;Phone- Convert Speech to Text;Phone- Usage API;Phone- Status Callbacks and Logs;Phone- Global Reach;SMS- Supports Unicode;SMS- Message Queueing;SMS- Realtime API;SMS- Global Reach;SMS- Status Callbacks and Logs;SMS- Usage metering & API triggers;SMS- Voice Enabled Numbers;SMS- Short Codes;Two-factor authentication;Call tracking;Voice broadcasting;Cloud IVR;Mobile app distribution
Join anywhere, on any device; Powerful meeting security; Unparalleled usability
Statistics
Stacks
11.5K
Stacks
1.8K
Followers
8.8K
Followers
1.9K
Votes
521
Votes
155
Pros & Cons
Pros
  • 148
    Powerful, simple, and well documented api
  • 88
    RESTful API
  • 66
    Clear pricing
  • 61
    Great sms services
  • 58
    Low cost of entry
Cons
  • 4
    Predictable pricing
  • 2
    Expensive
Pros
  • 25
    Web conferencing made easy
  • 16
    Remote control option
  • 13
    Draw on screen
  • 12
    Very reliable
  • 11
    In-meeting chat is pretty good
Cons
  • 20
    Limited time if you are a basic member
  • 14
    Limited Storage
  • 11
    Hate how sharing your screen defaults to Full Screen
  • 10
    Quality isn't great (Free)
  • 9
    No cursor highlight on screenshare.
Integrations
Google App Engine
Google App Engine
Bugsnag
Bugsnag
Zendesk
Zendesk
Twilio SendGrid
Twilio SendGrid
Parse
Parse
Slack
Slack
Okta
Okta
Google Chrome
Google Chrome
Safari
Safari
Firefox
Firefox
Microsoft 365
Microsoft 365
Gmail
Gmail

What are some alternatives to Twilio, Zoom?

Discord

Discord

Discord is a modern free voice & text chat app for groups of gamers. Our resilient Erlang backend running on the cloud has built in DDoS protection with automatic server failover.

Skype

Skype

Skype’s text, voice and video make it simple to share experiences with the people that matter to you, wherever they are.

Google Meet

Google Meet

It is the business-oriented version of Google's Hangouts platform and is suitable for businesses of all sizes. It allows users to dial in phone numbers to access meetings, thus enabling users with slow internet connection to call in.

Jitsi

Jitsi

Jitsi (acquired by 8x8) is a set of open-source projects that allows you to easily build and deploy secure videoconferencing solutions. At the heart of Jitsi are Jitsi Videobridge and Jitsi Meet, which let you have conferences on the internet, while other projects in the community enable other features such as audio, dial-in, recording, and simulcasting.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Webex

Webex

Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise. Collaborate from wherever you are with Webex mobile apps for IPhone, iPad, Android, or Blackberry. If you can get online, you can work together.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

Viber

Viber

It is a cross-platform instant messaging and voice over IP application provided as freeware for the Microsoft Windows, macOS, Linux, Android and iOS platforms.

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