Chatlio vs Drift

Overview

Chatlio

Stacks14

Followers25

Votes2

Drift

Stacks156

Followers99

Votes0

Chatlio vs Drift: What are the differences?

Developers describe Chatlio as "Live chat for slack". You don't need yet another chat client. Talk with your customers using your existing Slack service. On the other hand, Drift is detailed as "A messaging app that helps you grow your business". Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chatlio and Drift belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Chatlio are:

No more tools!
Efficient Support
Mobile Friendly

On the other hand, Drift provides the following key features:

Know who your users are and what they are doing with live customer data
Segment in real-time with up to date data from your app or 3rd party integrations
Enhanced User and Company profiles

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Detailed Comparison

Chatlio	Drift
You don't need yet another chat client. Talk with your customers using your existing Slack service.	Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
No more tools!;Efficient Support;Mobile Friendly;No additional browser tabs or software	Know who your users are and what they are doing with live customer data;Segment in real-time with up to date data from your app or 3rd party integrations;Enhanced User and Company profiles;Email capture widget;Email and in-app messages (mobile & web);Auto-messages based on time or behavior;Messaging performance metrics;Event tracking;Open APIs, SDKs and webhooks
Statistics
Stacks 14	Stacks 156
Followers 25	Followers 99
Votes 2	Votes 0
Pros & Cons
Pros 2 Slack everywhere	No community feedback yet
Integrations
Slack	Intercom WordPress Segment Twilio SendGrid Slack Mixpanel Zapier Mailchimp Shopify HubSpot

What are some alternatives to Chatlio, Drift?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

CTX- WhatsApp marketing

Chatix is an all-in-one WhatsApp support widget for chat support, order updates, COD verification, and abandoned cart recovery. Chatix manages multi-agent chats, online hours, and WhatsApp API automation for marketing and promotions. It is perfect for Shopify stores wanting faster support, higher conversions, and better customer communication.

SparrowDesk

AI-driven helpdesk software that simplifies ticketing, auto-resolves 60% of customer queries, and helps teams deliver fast, efficient customer support.