Chatra vs HumanFirst | What are the differences? | StackShare

Chatra vs HumanFirst

Overview

Chatra

Stacks3

Followers4

Votes0

HumanFirst

Stacks5

Followers13

Votes0

Chatra vs HumanFirst: What are the differences?

Chatra: A live chat messenger app that is designed to work smoothly with your company's website. This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests; HumanFirst: Amazing conversational customer experiences. It allows you to build and train AI that powers amazing conversational experiences for your customers.Visitors were spending an average of 7s on our website - It turned that into minutes.We're tired of chatbots made to gather emails, and so are your customers AI should understand your customers and build trust, and that's what it does..

Chatra and HumanFirst are primarily classified as "Help Desk" and "Customer Support Chat" tools respectively.

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Detailed Comparison

Chatra	HumanFirst
This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.	Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project.
Online and offline modes; Targeted chats; Real-time visitor List; Pre-chat form; Invisibility mode; Operating hours; Groups; Mobile apps; Forward messages to email; Reply templates	Refactoring of training phrases; Continuous optimization of intents; Merging intents; Processing conversation logs in real time; Data labeling; Machine learning assisted workflows; Intent discovery and training
Statistics
Stacks 3	Stacks 5
Followers 4	Followers 13
Votes 0	Votes 0
Integrations
Slack Jira Twilio PagerDuty Intercom Shopify	AWS Chatbot rasa NLU Dialogflow IBM Watson Wit.ai

What are some alternatives to Chatra, HumanFirst?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

rasa NLU

rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

SpaCy

It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.