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  1. Stackups
  2. Business Tools
  3. Marketing Automation
  4. Engagement Lifecycle Marketing
  5. Customer.io vs Tidio

Customer.io vs Tidio

OverviewComparisonAlternatives

Overview

Customer.io
Customer.io
Stacks348
Followers138
Votes33
Tidio
Tidio
Stacks34
Followers36
Votes1
GitHub Stars1
Forks1

Customer.io vs Tidio: What are the differences?

What is Customer.io? Send email based on what people do (or don't do) on a web or mobile app. Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers.

What is Tidio? Talk with your customers in real time and increase your sales. It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.

Customer.io can be classified as a tool in the "Engagement/Lifecycle Marketing" category, while Tidio is grouped under "Chatbot Platforms & Tools".

Some of the features offered by Customer.io are:

  • Segment in real-time with up to date data from your app. Email people who have spent at least $100 but haven't been back in a month.
  • Friendly editor lets anyone write emails
  • No lists to manage and you won't have to ask developers to export data for you.

On the other hand, Tidio provides the following key features:

  • Real-time chat
  • Customizable chat widget
  • Color customization

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Detailed Comparison

Customer.io
Customer.io
Tidio
Tidio

Customer engagement platform for tech savvy marketers sending personalized, data-driven marketing, product, and transactional messages. Ideal for mid-market SaaS, FinTech, EdTech, mobile apps, marketplaces companies, and more.

It is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. It is designed specifically for the WordPress community.

Data-driven segment builder updates in real-time;Integrates with your preferred data warehouse;Transactional, newsletters, and customer journeys in one platform;No-code visual workflow builder;Android, iOS, Flutter, and React Native mobile SDKs;Multi-channel messaging: Emails, rich push notifications, SMS, in-app messages;A/B and multivariate testing;Ad audience sync;Programmatically or manually export your customer data;Manage leads and customers in one workspace;No-code and HTML/CSS email builder;Multi-language Messages;Webhooks;API;Industry-leading email code editor
Real-time chat; Customizable chat widget; Color customization; Full customer details; Real-time message preview; CRM integrations; Help desk integrations; Email marketing integrations.
Statistics
GitHub Stars
-
GitHub Stars
1
GitHub Forks
-
GitHub Forks
1
Stacks
348
Stacks
34
Followers
138
Followers
36
Votes
33
Votes
1
Pros & Cons
Pros
  • 16
    Behavior based emails
  • 11
    Transactional emails
  • 6
    Newsletter to user base
Pros
  • 1
    Chatbot
Integrations
Mixpanel
Mixpanel
PostgreSQL
PostgreSQL
Microsoft Azure
Microsoft Azure
Slack
Slack
Census
Census
Segment
Segment
Twilio
Twilio
Google Forms
Google Forms
Facebook Ads
Facebook Ads
Snowflake
Snowflake
Zapier
Zapier
Shopify
Shopify
Help Scout
Help Scout
Mailchimp
Mailchimp
Google Analytics
Google Analytics
Insightly
Insightly
WordPress
WordPress
Zendesk
Zendesk
Magento
Magento
Salesforce Sales Cloud
Salesforce Sales Cloud

What are some alternatives to Customer.io, Tidio?

Intercom

Intercom

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Engati

Engati

It is a free chatbot platform to build bots quickly without any coding required. It allows you to build, manage, integrate, train, analyse and publish your personalized bot in a matter of minutes.

Dialogflow

Dialogflow

Give users new ways to interact with your product by building engaging voice and text-based conversational apps.

Telegram Bot API

Telegram Bot API

Bots are third-party applications that run inside Telegram. Users can interact with bots by sending them messages, commands and inline requests. You control your bots using HTTPS requests to our bot API.

Botpress

Botpress

Botpress is an open-source bot creation tool written in TypeScript. It is powered by a rich set of open-source modules built by the community. We like to say that Botpress is like the WordPress of bots; anyone can create and reuse other peo

Microsoft Bot Framework

Microsoft Bot Framework

The Microsoft Bot Framework provides just what you need to build and connect intelligent bots that interact naturally wherever your users are talking, from text/sms to Skype, Slack, Office 365 mail and other popular services.

Amazon Lex

Amazon Lex

Lex provides the advanced deep learning functionalities of automatic speech recognition (ASR) for converting speech to text, and natural language understanding (NLU) to recognize the intent of the text, to enable you to build applications with highly engaging user experiences and lifelike conversational interactions.

Chatfuel

Chatfuel

Send news, collect feedback, receive and answer questions and share content libraries — from GIFs to full business docs.

Flow XO

Flow XO

Everything you need to create and manage bots. Build powerful bots without code, bots work seamlessly across platforms, and we host, manage & scale your bots.

IBM Watson

IBM Watson

It combines artificial intelligence (AI) and sophisticated analytical software for optimal performance as a "question answering" machine.

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