Deskero vs Pilot

Overview

Deskero

Stacks0

Followers2

Votes0

Pilot

Stacks6

Followers10

Votes0

Deskero vs Pilot: What are the differences?

Developers describe Deskero as "Simple help desk software for effective customer engagement". It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use.. On the other hand, Pilot is detailed as "A Bookkeeping service". Pilot is a bookkeeping company exclusively for startups. They're assisted by software tools that do the most error prone parts of the work, and give customers their own bookkeeping expert that sends accurate, detailed reports every month.

Deskero can be classified as a tool in the "Help Desk" category, while Pilot is grouped under "Accounting".

Some of the features offered by Deskero are:

Multi-Channel support
Feedback from your website
Instant chat tickets

On the other hand, Pilot provides the following key features:

All bookkeeping done in QBO
Accrual basis
Startup expertise

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CLI (Node.js)

Manual

Detailed Comparison

Deskero	Pilot
It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.	Pilot is a bookkeeping company that specializes in startups. A US-based dedicated account manager does bookkeeping in QuickBooks and sends accurate, detailed reports every month.
Multi-Channel support; Feedback from your website; Instant chat tickets; Smart social integration; Complete Social Monitoring	All bookkeeping done in QBO; Accrual basis; Startup expertise; Industry Standard Books
Statistics
Stacks 0	Stacks 6
Followers 2	Followers 10
Votes 0	Votes 0
Integrations
No integrations available	Stripe Gusto QuickBooks Expensify Zenefits

What are some alternatives to Deskero, Pilot?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

Groove

Build better customer experiences with Groove

FreshDesk

Freshdesk is an on demand customer support software that works across multiple support channels.

Zammad

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Vision Helpdesk

It is an all-in-one Help Desk platform for businesses of all sizes. In addition to its basic help desk capabilities, it offers ITSM Service Desk Software & Live Chat Software.

Jitbit Helpdesk

Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price.