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  5. FullStory vs Receptive

FullStory vs Receptive

OverviewComparisonAlternatives

Overview

FullStory
FullStory
Stacks288
Followers283
Votes33
Receptive
Receptive
Stacks0
Followers6
Votes0

FullStory vs Receptive: What are the differences?

Developers describe FullStory as "Meet FullStory, the app that captures all your customer experience data in one powerful, easy-to-use platform". Our tiny script unlocks pixel-perfect session playback, automatic insights, funnel analytics, and robust search and segmentation – empowering everyone in your organization to help build the best online experience for your customers. On the other hand, Receptive is detailed as "A product feedback solution that enables your product teams to make data-informed decisions". Collect, measure & understand feature requests from your customers and team to drive growth.

FullStory and Receptive can be categorized as "User Feedback as a Service" tools.

Some of the features offered by FullStory are:

  • Session Playback
  • Cobrowsing
  • Event search

On the other hand, Receptive provides the following key features:

  • Learn customer priorities
  • Communicate with customers
  • Product roadmap

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Manual

Detailed Comparison

FullStory
FullStory
Receptive
Receptive

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

Collect, measure & understand feature requests from your customers and team to drive growth.

Session Replay; Omnisearch; User Segmentation; Integrations; Session Notes; Shareable Session Links; Webhooks; Alerts; Data Export; User Trends; Event Funnels; Heatmaps; Dev Tools; Co-browsing; Frustration Signals; Dashboards; Watched Elements; Exclude Sensitive Data; Restrict by IPS, User Agent, or Location; Consent API; Custom Events; FS.Identify API; Delete Users; SAML Single Sign-on.
Learn customer priorities; Communicate with customers; Product roadmap; Release log; Business analytics; Analyse feature demand across your business; Product intelligence for your whole team
Statistics
Stacks
288
Stacks
0
Followers
283
Followers
6
Votes
33
Votes
0
Pros & Cons
Pros
  • 8
    See full user sessions
  • 5
    "Skip inactivity" during playback
  • 5
    Playback console errors as they happen
  • 5
    Speed up playback
  • 3
    Segment users based on actions
Cons
  • 2
    Expensive
  • 1
    We'll never get through all the sessions recorded
  • 1
    Doesn't integrate with our exception monitoring
  • 1
    If you're using it via Segment, it's all or nothing
No community feedback yet
Integrations
Pendo
Pendo
UserVoice
UserVoice
Intercom
Intercom
Google Analytics
Google Analytics
Mixpanel
Mixpanel
Zendesk
Zendesk
Slack
Slack
Segment
Segment
New Relic
New Relic
Google BigQuery
Google BigQuery
Jira
Jira
Salesforce Sales Cloud
Salesforce Sales Cloud
Zapier
Zapier
Zendesk
Zendesk

What are some alternatives to FullStory, Receptive?

InVision

InVision

InVision lets you create stunningly realistic interactive wireframes and prototypes without compromising your creative vision.

LogRocket

LogRocket

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Doorbell.io

Doorbell.io

Free service which enables you to easily gather in-app user feedback, on websites, iOS apps, and Android apps.

Inspectlet

Inspectlet

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

Usersnap

Usersnap

Usersnap is the #1 bug tracking tool for every web project. Collaborate on screenshots with colleagues and clients. Usersnap makes tracking bugs and collecting feedback on design drafts and prototypes easy.

UserTesting

UserTesting

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

WebEngage

WebEngage

WebEngage is a customer engagement Saas. It enables gathering of relevant customer data through feedback and survey. It also enables notification of services and discounts to the market. WebEngage offers solution for personalized real time marketing, customer insights, instantaneous feedback and personalized marketing

rrweb.io

rrweb.io

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

VibeBack

VibeBack

The zero-budget, open-source feedback widget for your MVP. Ship faster. Iterate better.

Mapster

Mapster

Mapster provides a feedback platform specifically designed for early-stage startups to rapidly achieve Product Market Fit (PMF) using the proven Sean Ellis 40% framework. The platform integrates behavioural data with contextual user feedback, enabling startups to identify power user segments, understand why users are or aren't hooked, and iterate product development efficiently. By automating feedback collection and segmentation, Mapster accelerates the learning loop from months to days, helping startups optimize retention, growth, and revenue.

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