HumanFirst

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

It provides general-purpose architectures (BERT, GPT-2, RoBERTa, XLM, DistilBert, XLNet…) for Natural Language Understanding (NLU) and Natural Language Generation (NLG) with over 32+ pretrained models in 100+ languages and deep interoperability between TensorFlow 2.0 and PyTorch.

It is a library for advanced Natural Language Processing in Python and Cython. It's built on the very latest research, and was designed from day one to be used in real products. It comes with pre-trained statistical models and word vectors, and currently supports tokenization for 49+ languages.

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

rasa NLU (Natural Language Understanding) is a tool for intent classification and entity extraction. You can think of rasa NLU as a set of high level APIs for building your own language parser using existing NLP and ML libraries.

It is a Python library for topic modelling, document indexing and similarity retrieval with large corpora. Target audience is the natural language processing (NLP) and information retrieval (IR) community.

It provides an easy method to compute dense vector representations for sentences, paragraphs, and images. The models are based on transformer networks like BERT / RoBERTa / XLM-RoBERTa etc. and achieve state-of-the-art performance in various tasks.

Amazon Comprehend is a natural language processing (NLP) service that uses machine learning to discover insights from text. Amazon Comprehend provides Keyphrase Extraction, Sentiment Analysis, Entity Recognition, Topic Modeling, and Language Detection APIs so you can easily integrate natural language processing into your applications.

You can use it to extract information about people, places, events and much more, mentioned in text documents, news articles or blog posts. You can use it to understand sentiment about your product on social media or parse intent from customer conversations happening in a call center or a messaging app. You can analyze text uploaded in your request or integrate with your document storage on Google Cloud Storage.

It is an open-source, free, lightweight library that allows users to learn text representations and text classifiers. It works on standard, generic hardware. Models can later be reduced in size to even fit on mobile devices.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

It is a Natural Language Processing library built on top of Apache Spark ML. It provides simple, performant & accurate NLP annotations for machine learning pipelines that scale easily in a distributed environment. It comes with 160+ pretrained pipelines and models in more than 20+ languages.

It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point.

It provides a set of natural language analysis tools written in Java. It can take raw human language text input and give the base forms of words, their parts of speech, whether they are names of companies, people, etc., normalize and interpret dates, times, and numeric quantities, mark up the structure of sentences in terms of phrases or word dependencies, and indicate which noun phrases refer to the same entities.

AlchemyLanguageTM is the world’s most popular natural language processing service. AlchemyVisionTM is the world’s first computer vision service for understanding complex scenes. AlchemyAPI is used by more than 40,000 developers across 36 countries and a wide variety of industries to process over 3 billion texts and images every month.

Turn emails, tweets, surveys or any text into actionable data. Automate business workflows and saveExtract and classify information from text. Integrate with your App within minutes. Get started for free.

Flair allows you to apply our state-of-the-art natural language processing (NLP) models to your text, such as named entity recognition (NER), part-of-speech tagging (PoS), sense disambiguation and classification.

You don't need yet another chat client. Talk with your customers using your existing Slack service.

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Wit enables developers to add a modern natural language interface to their app or device with minimal effort. Precisely, Wit turns sentences into structured information that the app can use. Developers don’t need to worry about Natural Language Processing algorithms, configuration data, performance and tuning. Wit encapsulates all this and lets you focus on the core features of your apps and devices.

It is geared towards building search systems for any kind of data, including text, images, audio, video and many more. With the modular design & multi-layer abstraction, you can leverage the efficient patterns to build the system by parts, or chaining them into a Flow for an end-to-end experience.

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

Slaask enables you to set up a dedicated live chat channel on your Slack.

It is a Python natural language analysis package. It contains tools, which can be used in a pipeline, to convert a string containing human language text into lists of sentences and words, to generate base forms of those words, their parts of speech and morphological features, to give a syntactic structure dependency parse, and to recognize named entities. The toolkit is designed to be parallel among more than 70 languages, using the Universal Dependencies formalism.

High performance NLP models based on spaCy and HuggingFace transformers, for NER, sentiment-analysis, classification, summarization, question answering, and POS tagging. All models are production-ready and served through a REST API. You can also deploy your own spaCy models. No DevOps required.

If you have questions or feedback about our apps, we're always listening and happy to help!

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

At the top of each mountain of data lies a nugget of invaluable knowledge, but it takes an incredibly powerful tool to bring that mountain to its knees. That's precisely what our Text Analysis API does.

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Haystack is an open source NLP framework to interact with your data using Transformer models and LLMs (GPT-4, ChatGPT, etc.). It offers production-ready tools to build NLP backend services, e.g., question answering or semantic search.

With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.

It can be used to complement any regular touch user interface with a real time voice user interface. It offers real time feedback for faster and more intuitive experience that enables end user to recover from possible errors quickly and with no interruptions.

prose is a natural language processing library (English only, at the moment) in pure Go. It supports tokenization, segmentation, part-of-speech tagging, and named-entity extraction.

It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

Today's personal assistants and conversational interfaces fail to handle variations in a user's wording or multiple requests in one sentence. We take a language-based semantic approach to handle complex dialogue.

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

Dasha is a conversational AI as a Service platform. Dasha lets you create conversational apps that are more human-like than ever before, quicker than ever before and quickly integrate them into your products.

It is a NLP deep learning modeling toolkit that helps engineers/researchers to build end-to-end pipelines for neural network model training for NLP tasks. The main goal of this toolkit is to minimize developing cost for NLP deep neural network model building, including both training and inference stages.

It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

AI software for marketing and sales engages with leads through personas to help find customers more quickly.

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

It is an efficient and easy-to-use text annotation tool for Natural Language Processing (NLP) applications. With this, you can train an NLP model in few hours by collaborating with team members and using the machine learning auto-annotation feature.

Hassle-free live chat for customer support & business growth. Increase the ROI on your marketing efforts. Get started now to connect with real time visitors.

It integrates with your system and automates all customer support related activities in one click. It provides omnichannel support via Email, website live-chat, Facebook, Twitter, WhatsApp, Slack etc., and deliver a consistent customer experience across all channels.

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

It is a live chat software that allows your users connect to your support operators in the moment of greatest need - when they browse your product pages and have a question. It drives customer satisfaction and raises conversion by enabling a faster and more personal way to connect with your website visitors.