Ochat

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Inspectlet records videos of your visitors as they use your site, allowing you to see everything they do. See every mouse movement, scroll, click, and keypress on your site. You never need to wonder how visitors are using your site again.

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.

LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

It is a cutting-edge behavioral analysis tool that helps you understand user interaction with your website. By using Clarity's robust analysis tools, you can enhance your website for your clients and your business.

UserTesting provides on-demand usability testing. You create the test and we’ll get the testers. We let you “look over the shoulder” of your target audience while they use your website, so you can see and hear where users get stuck and why they leave.

It collects user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

It connects to your favorite platforms to power up every conversation you have. Ask fewer questions and get straight to the point.

You don't need yet another chat client. Talk with your customers using your existing Slack service.

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

It is a remote user research platform that takes the guesswork out of design decisions by validating them with real users.

Slaask enables you to set up a dedicated live chat channel on your Slack.

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

SessionStack allows you to stream live or record and replay user sessions as a video that’s combined with a timeline of everything that happened in their browser (device info, JavaScript exceptions, failed network requests, debug messages).

It is a modern survey tool built to help technology companies validate ideas, question assumptions, and understand the motivation behind their metrics.

If you have questions or feedback about our apps, we're always listening and happy to help!

It is a free live chat for your website. Start real-time conversations with your web visitors, answer their questions and boost your online sales. An unlimited free live chat solution which will probably be most useful for small and medium enterprises.

It is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.

Reduce development cost and complexity, and increase developer happiness, with the most powerful companion to any conversational AI project.

With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.

A fast & beautiful way to collect and organize user feedback. Prioritize feedback, create a roadmap with just a few clicks and keep everyone up-to-date with automated updates.

This application aims to provide a reliable avenue for your business' customer support system to engage with your customers and cater to their requests.

It is an open-source live customer chat app written in Elixir. We offer a self-hosted alternative to Intercom for companies that are security & privacy conscientious. We're starting with chat, but long term, we want to handle all customer messaging.

Hassle-free live chat for customer support & business growth. Increase the ROI on your marketing efforts. Get started now to connect with real time visitors.

rrweb is an open source web session replay library, which provides easy-to-use APIs to record user's interactions and replay it remotely.

It integrates with your system and automates all customer support related activities in one click. It provides omnichannel support via Email, website live-chat, Facebook, Twitter, WhatsApp, Slack etc., and deliver a consistent customer experience across all channels.

AI software for marketing and sales engages with leads through personas to help find customers more quickly.

Engage your customers from WhatsApp, LINE, Facebook Messenger & other popular social media messaging apps all from one centralised dashboard.

It is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

It is a live chat software that allows your users connect to your support operators in the moment of greatest need - when they browse your product pages and have a question. It drives customer satisfaction and raises conversion by enabling a faster and more personal way to connect with your website visitors.

Collect, measure & understand feature requests from your customers and team to drive growth.

It makes easy for users to create and send beautiful, branded surveys and then turn your customer insights into action.

Fix website bugs in minutes. RootCause records user & browser activity and replays user sessions with the click of a Play button.

Automatically resolve customer service issues across email, chat, social and voice. Built to securely handle billions of customer interactions, it’s AI handles everyday tasks and seamlessly connects to the customer service software systems you’re already using.

It makes team, and client, web based feedback simple by creating a data-driven tasks for straightforward communication. Why complicate the process? Wrap up your website with a smarter feedback platform, that not only visually tracks tasks but creates a digital roadmap.

It centralizes multiple feedback channels like email forwarding, public roadmap, embeddable widget, customer’s interview notes, a chrome extension to capture feedback anywhere from your browser.

It makes it easy for you to work with customer teams, rather than just supporting each user independently. B2B companies with team dashboards can embed our messaging widget to offer off-the-shelf shared support channels to their users.

It is an all-in-one feedback tool that organizes user requests and brings a feature voting board, roadmap, changelog, NPS and CSAT surveys to your website.

Create an AI-powered chatbot with botxpert’s no-code platform. Automate support, sales & onboarding—no devs needed. 100 free credits

With Cisco Smart Net Total Care™ Service, your customers get access to Cisco's Technical Assistance Center (TAC) for device-level support, plus they're entitled to smart capabilities that reduce risk, help resolve problems faster, and increase operational efficiency.

It is the specialized communication service, which allows customers and suppliers to exchange their commercial documents in the form of electronic messages. Through this solution, invoices, purchase orders and product data are exchanged between the members of the Supply Chain; manufacturers, importers, distributors, wholesalers, supermarkets, pharmacies, laboratories, service companies, among others.

It organizes all feedback into a single system of record, quantifies the highest impact needs, and automatically closes the loop with your users.