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AskNicely vs Informizely: What are the differences?
Developers describe AskNicely as "The world’s most loved Net Promoter Score (NPS) platform for real-time customer feedback". Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals. On the other hand, Informizely is detailed as "Complete survey platform for customer feedback". It surveys in your website, emails and web apps help you quickly gain winning insights into your customers motives. To improve your website, products and services, and to increase your conversion rate.
AskNicely and Informizely can be primarily classified as "Survey Widget" tools.
Some of the features offered by AskNicely are:
- Collect Feedback - Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
- Engage the Business - Share real time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
- Close the Loop - Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
On the other hand, Informizely provides the following key features:
- Best-in-class survey builder
- Advanced reporting dashboard
- Many available integrations