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Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0. | It is a step to improve your conversions by understanding user behavior and taking actions on it. Stop guessing, Start acting. Visually understand the pain points of a user on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms. |
Easy to Set-Up- Just paste a link onto your email signature and receive feedback immediately;Customize your rating page;Identify your most and least satisfied customers;Weekly & monthly reports;Integration with Your Help Desk or CRM System;Let people share their ratings via social sharing | Session Replay;Continuous Heatmaps;Funnels;Frustration clicks;AI tags;Javascript errors;Slow Ajax;Page performance monitoring |
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TheySaid - The everything app for feedback, powered by AI and voice to gather, analyze, and act on feedback. Conduct interviews, user tests, surveys, polls, and funnel results into a single dashboard or your database via integrations. Popular use cases include onboarding, customer + employee experience, lost sales deals, product research, and more!

It is a simple and powerful way to listen to your customers inside your product. We measure Net Promoter Score (NPS), a recognized and rigorous customer happiness metric, to keep an ongoing pulse on how your customers feel about your product. Get contextual product feedback and analytics to help you improve your product and drive agile development.