Need advice about which tool to choose?Ask the StackShare community!
Chaport vs Intercom: What are the differences?
What is Chaport? A beautiful, simple live chat for websites.✨. Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.
What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
Chaport and Intercom can be categorized as "Engagement/Lifecycle Marketing" tools.
Some of the features offered by Chaport are:
- Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time
- Auto-invitations: Send automatic chat invitations to visitors based on specified rules
- Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details
On the other hand, Intercom provides the following key features:
- Live customer data
- Rich user and company profiles
- Real-time customer segments
Pros of Chaport
- Quick integration1
- Great support0
Pros of Intercom
- Know who your users are169
- Auto-messaging115
- In-app messaging as well as email107
- Customer support88
- Usage tracking68
- Great Blog18
- Organized engagement, great ui & service11
- Direct chat with customers on your site9
- Very helpful4
- Onboarding new users3
- Tirman2
- No Mac app2
- Free tier2
- Filter and segment users2
- Github integration2
- Very Useful2
Sign up to add or upvote prosMake informed product decisions
Cons of Chaport
Cons of Intercom
- Changes pricing model all the time7