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Chaport
Chaport

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Intercom

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Chaport vs Intercom: What are the differences?

What is Chaport? A beautiful, simple live chat for websites.✨. Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.

What is Intercom? A fundamentally new way to communicate with your customers. Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.

Chaport and Intercom can be categorized as "Engagement/Lifecycle Marketing" tools.

Some of the features offered by Chaport are:

  • Group chats: Transfer a chat to a colleague, join a group chat, or view others' chats in real time
  • Auto-invitations: Send automatic chat invitations to visitors based on specified rules
  • Detailed visitor info: View items in shopping cart, viewed pages, visitor name and contact details

On the other hand, Intercom provides the following key features:

  • Live customer data
  • Rich user and company profiles
  • Real-time customer segments
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What is Chaport?

Chaport is a beautiful, simple live chat, with premium quality and affordable price. Chaport is designed as a modern messenger. It has a single app for operators and admins with clean UI, same for all platforms.

What is Intercom?

Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
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Why do developers choose Chaport?
Why do developers choose Intercom?

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    Jobs that mention Chaport and Intercom as a desired skillset
    What companies use Chaport?
    What companies use Intercom?
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      What tools integrate with Chaport?
      What tools integrate with Intercom?

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      What are some alternatives to Chaport and Intercom?
      Freshchat
      Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
      Customer.io
      Send segmented newsletters without bugging developers. Change transactional emails without re-deploying your app. Create lifecycle emails to activate more customers
      Pimcore
      It is a software vendor for free and open-source customer experience management, digital asset management, product information management, multi-channel publishing and e-commerce software.
      AutopilotHQ
      Autopilot’s intuitive drag and drop Journey canvas allows you to send the right message, on the right channel, at the right time. Automate your marketing, send personalized messages, build workflow and process in Salesforce, and more.
      Drip
      It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.
      See all alternatives
      Decisions about Chaport and Intercom
      Julien DeFrance
      Julien DeFrance
      Full Stack Engineering Manager at ValiMail · | 2 upvotes · 9.8K views
      atSmartZipSmartZip
      Intercom
      Intercom
      Zapier
      Zapier
      Segment
      Segment
      AutopilotHQ
      AutopilotHQ

      Achieving #MarketingAutomation using AutopilotHQ

      Some of the key aspects evaluated here: - Ability to integrate with Segment or Zapier - Being multi-channel (Not just Email automation) - Dozens of integrations and capabilities: SFDC, In app messages, SMS, Push Notifications, Direct Mail, Segment Events... - Allowing teams to operate outside of engineering dependencies - Segmentation against user attributes / user traits - Static or Dynamic segments - Concept of user journeys - And more

      Combined with Segment and its own sets of integrations and capabilities, AutopilotHQ ended up being a very powerful tool for Product Marketing to use at SmartZip.

      Couple of years later, there certainly were some overlap with the features offered by Intercom 's engagement module , but our team kept on using this tool given the greater range of functionality / capabilities.

      See more
      Interest over time
      Reviews of Chaport and Intercom
      Avatar of adjunct
      Rollout.io
      Review ofIntercomIntercom

      We love intercom.io, from customer management to automatic emails. Great wat to stay in touch with your users.

      How developers use Chaport and Intercom
      Avatar of Tim Lucas
      Tim Lucas uses IntercomIntercom

      Intercom powers both the email support, and support via the inline message window on the web. Custom events are sent from both the browser via click and Wistia video events, as well as from the Rails application, to give a complete view of user activity from within Intercom. Intercom let us segment the users based on trialling, purchased, and levels of engagement.

      Avatar of Badge List
      Badge List uses IntercomIntercom

      I don't know what we would do without Intercom. It's the best tool I've ever found for knowing who your users are and establishing a bulletproof line of communication with them both outbound and inbound.

      Avatar of Cyril Duchon-Doris
      Cyril Duchon-Doris uses IntercomIntercom

      Intercom popup for easy user interactions, displaying help messages. Static and event-based user context lets us send smart and targeted messages to users.

      Avatar of Lyndon Wong
      Lyndon Wong uses IntercomIntercom

      Full-lifecycle communications via email and in-app messaging, for batch and automated campaigns.

      Avatar of BrightMachine
      BrightMachine uses IntercomIntercom

      Used by our clients to track what their users are doing, and for proactive support.

      How much does Chaport cost?
      How much does Intercom cost?
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