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Crisp vs Chaskiq: What are the differences?
What is Crisp? Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
What is Chaskiq? An open source alternative to Intercom, Drift and others. It is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development. It is a platform that enables chat comunication with users in app or via campaigns (in app messages or newsletters). The platform is a Ruby on Rails app serving a graphql API which is consumed by a React application. It has minimal dependences , Postgres & Redis and interoperates with cdn providers like Amazon s3 and Amazon SES for email delivery.
Crisp and Chaskiq can be categorized as "Customer Support Chat" tools.
Some of the features offered by Crisp are:
- Chat with your customers for free
- Apps for any device
- Offline email responses
On the other hand, Chaskiq provides the following key features:
- Embedable Widget Messenger
- Campaigns
- Screenshots
Chaskiq is an open source tool with 103 GitHub stars and 7 GitHub forks. Here's a link to Chaskiq's open source repository on GitHub.
Pros of Chaskiq
Pros of Crisp
- Real-time visualization of clients6
- Instant chat4
- Auto-messaging4
- Mac app2
- Customer support1
- In-app messaging as well as email1
- Know who your users are1
- Direct chat with customers on your site1
- Usage tracking1