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Chatwoot

7
33
+ 1
0
Crisp

92
71
+ 1
20
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Crisp vs Chatwoot: What are the differences?

Crisp: Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience; Chatwoot: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Crisp and Chatwoot can be categorized as "Customer Support Chat" tools.

Some of the features offered by Crisp are:

  • Chat with your customers for free
  • Apps for any device
  • Offline email responses

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
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Pros of Chatwoot
Pros of Crisp
    Be the first to leave a pro
    • 6
      Real-time visualization of clients
    • 4
      Auto-messaging
    • 3
      Instant chat
    • 2
      Mac app
    • 1
      Direct chat with customers on your site
    • 1
      Know who your users are
    • 1
      Usage tracking
    • 1
      Customer support
    • 1
      In-app messaging as well as email

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    Sign up to add or upvote consMake informed product decisions

    - No public GitHub repository available -

    What is Chatwoot?

    It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

    What is Crisp?

    Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Chatwoot?
    What companies use Crisp?
      No companies found
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      What tools integrate with Chatwoot?
      What tools integrate with Crisp?

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      What are some alternatives to Chatwoot and Crisp?
      tawk.to
      It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
      LiveChat
      LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
      Olark
      Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
      Zopim
      Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
      Drift
      Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
      See all alternatives
      Interest over time
      How much does Chatwoot cost?
      How much does Crisp cost?
      Pricing unavailable