Crisp vs Chatwoot: What are the differences?
Crisp: Simple Customer service built for startups. Chat with website visitors, integrate your favorite tools, and deliver a great customer experience; Chatwoot: Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.
Crisp and Chatwoot can be categorized as "Customer Support Chat" tools.
Some of the features offered by Crisp are:
- Chat with your customers for free
- Apps for any device
- Offline email responses
On the other hand, Chatwoot provides the following key features:
- Real-time Reporting
- Automatic agent assignment
- Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.