Need advice about which tool to choose?Ask the StackShare community!

Deskero

0
2
+ 1
0
Zammad

21
42
+ 1
3
Add tool

Deskero vs Zammad: What are the differences?

What is Deskero? Simple help desk software for effective customer engagement. It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too It takes Multi-channel support to next level. A software that is both personal and easy to use..

What is Zammad? A web-based, open source user support/ticketing solution. It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

Deskero can be classified as a tool in the "Accounting" category, while Zammad is grouped under "Help Desk".

Some of the features offered by Deskero are:

  • Multi-Channel support
  • Feedback from your website
  • Instant chat tickets

On the other hand, Zammad provides the following key features:

  • Web-based
  • Open source
  • Helpdesk/Customer support system

Zammad is an open source tool with 2.02K GitHub stars and 403 GitHub forks. Here's a link to Zammad's open source repository on GitHub.

Get Advice from developers at your company using Private StackShare. Sign up for Private StackShare.
Learn More
Pros of Deskero
Pros of Zammad
    Be the first to leave a pro
    • 3
      Free

    Sign up to add or upvote prosMake informed product decisions

    Sign up to add or upvote consMake informed product decisions

    No Stats
    - No public GitHub repository available -

    What is Deskero?

    It is a support solution that doesn't only manage your client's requests, but goes a step further and enables you to reach out to them too. It takes Multi-channel support to next level. A software that is both personal and easy to use.

    What is Zammad?

    It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

    Need advice about which tool to choose?Ask the StackShare community!

    What companies use Deskero?
    What companies use Zammad?
      No companies found
      See which teams inside your own company are using Deskero or Zammad.
      Sign up for Private StackShareLearn More

      Sign up to get full access to all the companiesMake informed product decisions

      What tools integrate with Deskero?
      What tools integrate with Zammad?
        No integrations found

        Sign up to get full access to all the tool integrationsMake informed product decisions

        What are some alternatives to Deskero and Zammad?
        Odoo
        It is a business management software including CRM, e-commerce, billing, accounting, manufacturing, warehouse, project management, and inventory management.
        Zendesk
        Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
        FreshDesk
        Freshdesk is an on demand customer support software that works across multiple support channels.
        UserVoice
        UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
        Help Scout
        With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
        See all alternatives