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Drift
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Freshchat

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Drift vs Freshchat: What are the differences?

Drift: A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere; Freshchat: Turn visitors into leads and customers into happy users. Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.

Drift and Freshchat are primarily classified as "Customer Support Chat" and "Engagement/Lifecycle Marketing" tools respectively.

Some of the features offered by Drift are:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

On the other hand, Freshchat provides the following key features:

  • Triggered Messages
  • Email Campaigns
  • Bots
- No public GitHub repository available -
- No public GitHub repository available -

What is Drift?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

What is Freshchat?

Freshchat is a modern messaging software built for teams who want to ace customer conversations—marketing, sales, or support.
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Why do developers choose Drift?
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          What companies use Drift?
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          What tools integrate with Drift?
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          What are some alternatives to Drift and Freshchat?
          Intercom
          Intercom is a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Have targeted communication with customers on your website, inside apps, and by email.
          tawk.to
          It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
          LiveChat
          LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
          Olark
          Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
          Zopim
          Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
          See all alternatives
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          How developers use Drift and Freshchat
          Avatar of office(ish)
          office(ish) uses DriftDrift

          customer engagement. real-time customer interaction

          Avatar of INSUQO
          INSUQO uses DriftDrift

          Engage with potential users on our website.

          How much does Drift cost?
          How much does Freshchat cost?
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