Talkus vs Drift | What are the differences? | StackShare

Drift vs Talkus

Overview

Talkus

Stacks5

Followers11

Votes0

Drift

Stacks155

Followers99

Votes0

Drift vs Talkus: What are the differences?

Drift: A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere; Talkus: Your help desk. In Slack. With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.

Drift and Talkus can be primarily classified as "Customer Support Chat" tools.

Some of the features offered by Drift are:

Know who your users are and what they are doing with live customer data
Segment in real-time with up to date data from your app or 3rd party integrations
Enhanced User and Company profiles

On the other hand, Talkus provides the following key features:

100% integrated with Slack, no need to leave Slack to handle all your support
Handle live chat for your website, email, sms, phone, FAQ
100% customisable.

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Detailed Comparison

Talkus	Drift
With Talkus, Slack becomes the place for your team to communicate with customers, personally, on your website by live chat or by email, phone or SMS.	Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
100% integrated with Slack, no need to leave Slack to handle all your support; Handle live chat for your website, email, sms, phone, FAQ;100% customisable.	Know who your users are and what they are doing with live customer data;Segment in real-time with up to date data from your app or 3rd party integrations;Enhanced User and Company profiles;Email capture widget;Email and in-app messages (mobile & web);Auto-messages based on time or behavior;Messaging performance metrics;Event tracking;Open APIs, SDKs and webhooks
Statistics
Stacks 5	Stacks 155
Followers 11	Followers 99
Votes 0	Votes 0
Integrations
Zapier Slack	Intercom WordPress Segment Twilio SendGrid Slack Mixpanel Zapier Mailchimp Shopify HubSpot

What are some alternatives to Talkus, Drift?

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Chatlio

You don't need yet another chat client. Talk with your customers using your existing Slack service.

LiveChat

LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.

SnapEngage

SnapEngage is a powerful Live Chat solution. Without installing any software, your Sales and Support teams can chat with your website visitors while they browse. Agents are using their preferred instant messaging solution and don't need to learn yet another system.

Chaport

Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support.

Chatwoot

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.