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Dynamics CRM vs Salesforce Sales Cloud: What are the differences?
What is Dynamics CRM? *A customer relationship management software *. It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.
What is Salesforce Sales Cloud? The world’s #1 CRM sales app. The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
Dynamics CRM and Salesforce Sales Cloud can be primarily classified as "CRM" tools.
Some of the features offered by Dynamics CRM are:
- track sales leads
- deliver actionable data
- track marketing
On the other hand, Salesforce Sales Cloud provides the following key features:
- Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.
- Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.
- Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.
According to the StackShare community, Salesforce Sales Cloud has a broader approval, being mentioned in 795 company stacks & 951 developers stacks; compared to Dynamics CRM, which is listed in 7 company stacks and 5 developer stacks.
Pros of Microsoft Dynamics 365
Pros of Salesforce Sales Cloud
- Top crm43
- Powerful reporting16
- Sales Automation1
- Lead Management- Acquire, segment, score, nurture and r1
- Usage tracking1
- Lead Management1
- Email campaigns1
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What is Microsoft Dynamics 365?
What is Salesforce Sales Cloud?
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