Dynamics CRM vs Salesforce Sales Cloud

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Dynamics CRM
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Dynamics CRM vs Salesforce Sales Cloud: What are the differences?

What is Dynamics CRM? *A customer relationship management software *. It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

What is Salesforce Sales Cloud? The world’s #1 CRM sales app. The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.

Dynamics CRM and Salesforce Sales Cloud can be primarily classified as "CRM" tools.

Some of the features offered by Dynamics CRM are:

  • track sales leads
  • deliver actionable data
  • track marketing

On the other hand, Salesforce Sales Cloud provides the following key features:

  • Social accounts and contacts- Gain insights from popular social media sites—like Facebook, Twitter, LinkedIn, YouTube, and Klout—right within Salesforce to help you increase productivity.
  • Mobile- Log calls, respond to hot leads, work with opportunities, or check dashboards no matter where you are.
  • Opportunities and quotes- Get details about the deals you and your team are working on–deal stage, products, competition, quotes, and deal team conversations are available via your application, and in real time on your Chatter feed.

According to the StackShare community, Salesforce Sales Cloud has a broader approval, being mentioned in 795 company stacks & 951 developers stacks; compared to Dynamics CRM, which is listed in 7 company stacks and 5 developer stacks.

- No public GitHub repository available -
- No public GitHub repository available -

What is Dynamics CRM?

It focuses mainly on sales, marketing, and service sectors, but Microsoft has been marketing it as a CRM platform and has been encouraging partners to use its proprietary framework to customize it.

What is Salesforce Sales Cloud?

The Sales Cloud puts everything you need at your fingertips—available anywhere. From Social accounts and contacts to Mobile, Chatter, and Analytics, collaboration across your global organization and getting deals done faster is not only possible, it's easy.
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        What are some alternatives to Dynamics CRM and Salesforce Sales Cloud?
        Pipedrive
        Pipeline tool for active dealmakers. Get super-organized. Close deals in less time. Built by active salespeople and serious web app developers.
        Zoho CRM
        Online CRM software for managing your sales, marketing, customer support, and inventory in a single system
        Drip
        It is the first ECRM–an Ecommerce CRM designed for building personal and profitable relationships with your customers at scale. It uses customer insight, data, and smarter email marketing automation at scale. With the best customer experience, your brand will never blend in.
        Streak
        Streak lets you keep track of all your deals right from your inbox. We let you group emails from the same customer together into one view and push that customer through your pipeline.
        SugarCRM
        Manage your sales, marketing, and customer support better with SugarCRM's online CRM software.
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        How developers use Dynamics CRM and Salesforce Sales Cloud
        Avatar of Scribe Technologies, Inc.
        Scribe Technologies, Inc. uses Salesforce Sales CloudSalesforce Sales Cloud

        Scribe is a Slack Assistant for sales and marketing people, and let's them update their CRM from within Slack itself, without switching tabs. Salesforce is the CRM of choice for the top inside sales teams, that also use Slack, which is why it's our 1st CRM integration.

        Avatar of Software Antelope
        Software Antelope uses Salesforce Sales CloudSalesforce Sales Cloud

        Salesforce Exact Target provide powerful mailing list tools for marketing. We provide web hooks to save your mailing list, update it with data extensions and server based AMPscript programming.

        Avatar of Lyndon Wong
        Lyndon Wong uses Salesforce Sales CloudSalesforce Sales Cloud

        Sales CRM to track activity with leads, contacts, opportunities and accounts. Marketing systems automatically sync with SFDC using a combination of Zapier and Segment.

        Avatar of Gitt
        Gitt uses Salesforce Sales CloudSalesforce Sales Cloud

        We only use when we dealing with Enterprise customers. Manage, create and handle existing customer orders.

        Avatar of Anthony Lee
        Anthony Lee uses Salesforce Sales CloudSalesforce Sales Cloud

        This is our main database, and automation process for our organization

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