GitHelp vs Kayako: What are the differences?
GitHelp: ZenDesk for open source projects. GitHelp is a new platform where developers can find solutions to their coding problems, share their experience, and connect with experts; Kayako: Kayako is a customer service platform that saves your team time so they can focus on building better customer relationships. Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
GitHelp and Kayako can be categorized as "Help Desk" tools.
Some of the features offered by GitHelp are:
- GitHub Integration
- Relevant Content
On the other hand, Kayako provides the following key features:
- Support ticketing with email integration
- Live chat widgets for your helpdesk and your website
- Real-time visitor monitoring