Zoho Desk vs Zoho Support

Overview

Zoho Support

Stacks7

Followers10

Votes0

Zoho Desk

Stacks53

Followers42

Votes0

Zoho Desk vs Zoho Support: What are the differences?

What is Zoho Desk? Industry's first context-aware help desk software. It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

What is Zoho Support? The support team. If you have questions or feedback about our apps, we're always listening and happy to help!.

Zoho Desk and Zoho Support are primarily classified as "Help Desk" and "Customer Support Chat" tools respectively.

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Detailed Comparison

Zoho Support	Zoho Desk
If you have questions or feedback about our apps, we're always listening and happy to help!	It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.
-	Multichannel Help Desk; Self Service; Agent Productivity
Statistics
Stacks 7	Stacks 53
Followers 10	Followers 42
Votes 0	Votes 0
Pros & Cons
No community feedback yet	Pros 0 It is simple setup, Excellent support, configurable
Integrations
No integrations available	Zoho CRM Slack Jira

What are some alternatives to Zoho Support, Zoho Desk?

Zendesk

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

UserVoice

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Help Scout

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Kayako

Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Desk.com

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.