Vicket — White-Label Support Platform for SaaS & Agencies

Connect your tools into a living knowledge graph. Sugarbug captures every signal to deliver compounding insights and unified context.

PromptX is an AI-powered enterprise knowledge and workflow platform that helps organizations search, discover and act on information with speed and accuracy. It unifies data from SharePoint, Google Drive, email, cloud systems and legacy databases into one secure Enterprise Knowledge System. Using generative and agentic AI, users can ask natural language questions and receive context-rich, verifiable answers in seconds. PromptX ingests and enriches content with semantic tagging, entity recognition and knowledge cards, turning unstructured data into actionable insights. With adaptive prompts, collaborative workspaces and AI-driven workflows, teams make faster, data-backed decisions. The platform includes RBAC, SSO, audit trails and compliance-ready AI governance, and integrates with any LLM or external search engine. It supports cloud, hybrid and on-premise deployments for healthcare, public sector, finance and enterprise service providers. PromptX converts disconnected data into trusted and actionable intelligence, bringing search, collaboration and automation into a single unified experience.

A collaboration tool for agencies and freelancers that brings scattered requests into one place—from intake to delivery. Features a client request portal, AI-powered triage, and integrations with GitHub, Slack, and MCP.

Intelli Warranty is an end-to-end SaaS-based warranty claims management software designed to help OEMs streamline and optimize their warranty operations. It improves operational efficiency, enhances customer satisfaction, and ensures complete transparency across the claims lifecycle. The system enables efficient claims processing through automated workflows, detailed claim templates, and real-time status tracking. It captures comprehensive warranty policies, coverage guidelines, and claim details, eliminating discrepancies, reducing bottlenecks, and preventing warranty fraud and duplicate claims. With advanced reporting, multi-channel visibility, and a detailed audit trail, Intelli Warranty supports informed decision-making, improved product quality, and automated supplier recovery. As a complete solution, it helps OEMs reduce operational costs by up to 30% while delivering efficient and reliable warranty management.

It makes it easy to automate all your software workflows, now with world-class CI/CD. Build, test, and deploy your code right from GitHub. Make code reviews, branch management, and issue triaging work the way you want.

Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.

Use Airflow to author workflows as directed acyclic graphs (DAGs) of tasks. The Airflow scheduler executes your tasks on an array of workers while following the specified dependencies. Rich command lines utilities makes performing complex surgeries on DAGs a snap. The rich user interface makes it easy to visualize pipelines running in production, monitor progress and troubleshoot issues when needed.

Freshdesk is an on demand customer support software that works across multiple support channels.

UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.

With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.

It lets you receive, track, manage and resolve requests from your team's customers. It is built for IT, support, and internal business teams, it empowers teams to track, prioritize, and resolve service requests, all in one place.

It is a powerful knowledge base that works on top of a local folder of plain text Markdown files.

Camunda enables organizations to operationalize and automate AI, integrating human tasks, existing and future systems without compromising security, governance, or innovation.

It implements batch and streaming data processing jobs that run on any execution engine. It executes pipelines on multiple execution environments.

It is a free server-based software. It is an extremely powerful, scalable software and a feature-rich wiki implementation that uses PHP to process and display data stored in a database, such as MySQL.

It makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy.

It is a Python module that helps you build complex pipelines of batch jobs. It handles dependency resolution, workflow management, visualization etc. It also comes with Hadoop support built in.

Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in one easy-to-use desktop. Be there for your customers — anytime, anywhere.

An Agentic Enterprise Platform where your knowledge base powers AI with full ownership, control, and business-friendly interfaces. Find out our product: https://aiquinta.ai/our-product/

Slite is the easiest way for teams to write together. From meeting notes, handbooks, guides, specifications to anything your team needs written down and retrievable in just a few clicks.

Build better customer experiences with Groove

It is an organizational tool that makes life easier. It's a surprisingly powerful way to take notes, make lists, collaborate, brainstorm, plan and generally organize your brain.

It puts customer service at the heart of your company. It is the industry's first context-aware help desk software that helps businesses focus on the customer.

It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform.

It is a microservice orchestration platform which enables developers to build scalable applications without sacrificing productivity or reliability. Temporal server executes units of application logic, workflows, in a resilient manner that automatically handles intermittent failures, and retries failed operations.

It is a server-based workflow scheduling system to manage Hadoop jobs. Workflows in it are defined as a collection of control flow and action nodes in a directed acyclic graph. Control flow nodes define the beginning and the end of a workflow as well as a mechanism to control the workflow execution path.

It builds a multi-channel helpdesk integrated with e-commerce merchants'​ back-office. It allows merchants to manage all their support from one place. It connects all business apps and all communication channels to provide support agents a unified view of their customers.

Drive process excellence across your organization by connecting people, systems, and data to orchestrate how and when work gets done.

It is a note-taking tool for networked thought. As easy to use as a document. As powerful as a graph database. It helps you organize your research for the long haul.

It is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, facebook, twitter, chat and e-mails.

With Feedly, you can organize in one place industry publications, expert blogs, news sites, youtube channels, twitter feeds and much more.Keep up with the topics and trends you care about, without the overwhelm.

It is a platform for knowledge sharing and management. It focuses on privacy, longevity, and user control. The server will never store or analyze your private notes. Your data are plain text files.

It is a free, open source note taking and to-do application, which can handle a large number of notes organised into notebooks. The notes are searchable, can be copied, tagged and modified either from the applications directly or from your own text editor. The notes are in Markdown format.

Create real-time collaborative documents and connect them instantly like a wiki. Use the tree, board, and graph view to explore and organize your knowledge visually. It's great for meeting notes, product requirements, docs, decisions, and more.

It is a simple, self-hosted, easy-to-use platform for organising and storing information. It provides a pleasant and simple out-of-the-box experience. New users to an instance should find the experience intuitive and only basic word-processing skills should be required to get involved in creating content on BookStack. The platform should provide advanced power features to those that desire it but they should not interfere with the core simple user experience.

It is a cloud-based business process management (BPM) solution that enables organizations to create checklists and process documents for recurring projects.

Cloud based ITSM software for your service desk. Powerful IT help desk automation tool to manage incidents, assets and more.

It is a modern, flexible ticket and process management system that allows service management professionals in any industry to keep pace with today’s lightning-fast,results-driven business environment.

It is the fastest wiki and knowledge base for growing teams. Beautiful, feature rich, markdown compatible and open source. Team wiki, documentation, meeting notes, playbooks, onboarding, work logs, brainstorming, & more.

elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most. It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc

It is a managed orchestration service for Apache Airflow1 that makes it easier to set up and operate end-to-end data pipelines in the cloud at scale. With Managed Workflows, you can use Airflow and Python to create workflows without having to manage the underlying infrastructure for scalability, availability, and security. Managed Workflows automatically scales its workflow execution capacity to meet your needs, and is integrated with AWS security services to help provide you with fast and secure access to data.

It allows user to manage projects in one place. It helps marketing, IT, & enterprise teams conquer chaos by improving productivity, collaboration, and visibility.

It is a free wiki software platform written in Java with a design emphasis on extensibility. It is an enterprise wiki. It includes WYSIWYG editing, OpenDocument based document import/export, semantic annotations and tagging, and advanced permissions management.

It is a simple tool that helps you to build, run, schedule, and monitor complex pipelines of tasks. It handles dependency resolution so that tasks run in series or in parallel.

It is an intuitive and straightforward help desk software that combines ticket management and customer self-service into a single, comprehensive platform without the heavy costs and complications

Build and map powerful workflows across tools to save your team time. No coding required. Create rules to define what information flows between each of your tools, in minutes.

It is the knowledge base entirely focused on just being the very best knowledge base for your entire team. Choose the best tools for the rest of your productivity stack and Slab will integrate with them, including Slack, Asana, GitHub, and dozens more.

Intelligent CRM For Support Teams. Kustomer is an evolution beyond traditional support applications that unifies all of your customer data and interactions. The user experience is built around the customer so you can treat them like people

It is a knowledge management system for high-performance teams Tettra helps your team share information between people, teams, and tools. Transfer knowledge in a centralized place, so your team can perform better.

HappyFox is a hosted customer support software, centralizes the multi-channel customer queries using ticketing system. It helps to reduce the response time to customers from days to hours