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Chaport is a multi-channel customer communication platform with a live chat, chatbots, and a knowledge base. It helps businesses engage with website visitors, get more qualified leads, increase sales, and improve customer support. | AI software for marketing and sales engages with leads through personas to help find customers more quickly. |
Live chat: Talk to your customers in real time;
Chatbots: Let chatbots answer common questions and qualify leads 24/7;
Multi-channel: Let your customers contact you via live chat and messengers. Respond directly from Chaport;
Knowledge base: Launch a KB on your website and activate an FAQ bot for automated article suggestions in the chat widget;
Auto-invitations: Send automatic chat invitations to visitors based on specified rules;
Pre-chat form: Collect names, emails, phone numbers, and any other info before the chat;
Saved replies: Prepare answer templates to frequently asked questions and answer in a few clicks;
Web-, desktop, and mobile apps: Chat with customers wherever you are. | Next Generation of Conversation Editor;
New User Profiles Capability;
Expanded Library of Conversation Types and Third-Party Integrations |
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