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  5. Clickatell vs MessageBird

Clickatell vs MessageBird

OverviewDecisionsComparisonAlternatives

Overview

Clickatell
Clickatell
Stacks9
Followers20
Votes0
MessageBird
MessageBird
Stacks78
Followers132
Votes4

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Advice on Clickatell, MessageBird

Finch
Finch

Ops at SLS

Jul 23, 2020

Needs adviceonSalesforce Sales CloudSalesforce Sales CloudSalesforceSalesforce

Hey! We need an omnichannel inbox that's housed within Salesforce Sales Cloud that makes it super easy for our reps to respond to inbound communication (needs: clean inbox, provides historical context, etc.). We're a high-volume call center, and we get a ton of incoming SMS and email every day. We'd love a solution that lets us view all of that in one place — ideally Salesforce, as that's where our reps work, and we want to avoid needing them to switch between windows. Thanks!

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Detailed Comparison

Clickatell
Clickatell
MessageBird
MessageBird

It gives powers to chat commerce by helping you reach and engage customers through SMS, WhatsApp and other social channels.

At MessageBird we believe that communicating with a business should feel as natural as communicating with a friend. That's why our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions.

Web-based and extremely user-friendly; Scalable; Flexible; Easy to integrate
<b>SMS API</b>: Carrier Route Optimization, Auto Concatenation, Global Compliance Engine, Alphanumeric Sender ID, Two-Way Messaging Enabled, Real-Time Reporting; <b>Voice API</b>: Cloud IVR, Number Masking, TTS, Transcriptions, Call Recording & Transfer, Custom Caller ID, Real-Time Reporting; <b>Programmable Conversations API</b>: Contact Data Enrichment, Message Channel Fallback, Merging OTT Channels, Omni-Channel API; <b>Verify API</b>: Pin Generation, Delivery (Flash, SMS, TTS); <b>Flow Builder</b>: No-code solution, Drag and drop, Templates, Cross-Channel functionalities;
Statistics
Stacks
9
Stacks
78
Followers
20
Followers
132
Votes
0
Votes
4
Pros & Cons
No community feedback yet
Pros
  • 1
    Powerful
  • 1
    Low Cost of entry
  • 1
    Quality
  • 1
    User friendly
Integrations
Twilio SendGrid
Twilio SendGrid
Sentry
Sentry
Ansible
Ansible
Bugsnag
Bugsnag
Bitrise
Bitrise
Crisp
Crisp
Stamplay
Stamplay
Magento
Magento
Front
Front
Smooch
Smooch
Zapier
Zapier
IFTTT
IFTTT
Zendesk
Zendesk

What are some alternatives to Clickatell, MessageBird?

Twilio

Twilio

Twilio offers developers a powerful API for phone services to make and receive phone calls, and send and receive text messages. Their product allows programmers to more easily integrate various communication methods into their software and programs.

Olark

Olark

Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.

Nexmo

Nexmo

Nexmo connects your apps directly to carriers around the world. Integrate SMS and Voice messages using one simple API. Use Nexmo Verity to register users, verify transactions, and implement two factor authentication.

Zopim

Zopim

Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design

tawk.to

tawk.to

It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.

Crisp

Crisp

Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.

Plivo

Plivo

Plivo provides basic building block APIs in the form of Plivo XML and HTTP API, to create telephony apps, so developers can completely do away with learning the nitty-gritty of the telephony plumbing.

Agora

Agora

Agora.io provides building blocks for you to add real-time voice and video communications through a simple and powerful SDK. You can integrate the Agora SDK to enable real-time communications in your own application quickly.

OpenTok

OpenTok

It adds the clarity and emotion of face-to-face communication to your brand whether you're developing for the web, iOS, or Android. We make the integration of high-quality live video a breeze so that you can focus on building a great product.

ClickSend SMS

ClickSend SMS

Send and receive SMS globally with the SMS gateway. Trust your business messaging with reliable, direct routes, and lightning fast message delivery.

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