clienwork vs Jitbit Helpdesk
Overview
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CLI (Node.js)
Manual
Detailed Comparison
Jitbit is a ticketing system for customer service teams, offered both as a "SaaS" cloud hosted solution, and an "on-premise" version that you can install on your own server. Has everything you'd expect from a help desk software, but lowest possible price. | A collaboration tool for agencies and freelancers that brings scattered requests into one place—from intake to delivery. Features a client request portal, AI-powered triage, and integrations with GitHub, Slack, and MCP. |
Knowledge base; Live chat and "contact us" widget for webites; Mailbox integration; File attachments; Asset management; Feedback forum and "voting" for requests; Powerful automation;Rule-based chatbots; Mobile apps | Statuses (triage/review/in progress/done), Assign owners, Break down into work items (checklists), Fast navigation & search, Connect projects/requests/issues |
Statistics | |
Stacks 9 | Stacks 0 |
Followers 16 | Followers 1 |
Votes 5 | Votes 1 |
Pros & Cons | |
Pros
| No community feedback yet |
Integrations | |
| No integrations available | |
What are some alternatives to Jitbit Helpdesk, clienwork?
Zendesk
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Groove
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