Fresha

Coming from a Ruby background, we've been users of New Relic for quite some time. When we adopted Elixir, the New Relic integration was young and missing essential features, so we gave AppSignal a try. It worked for quite some time, we even implemented a :telemetry reporter for @{AppSignal}|tool:507| . But it was difficult to correlate data in two monitoring solutions, New Relic was undergoing a UI overhaul which made it difficult to use, and AppSignal was missing the flexibility we needed. We had some fans of Datadog, so we gave it a try and it worked out perfectly. Datadog works great with Ruby , Elixir , JavaScript , and has powerful features our engineers love to use (notebooks, dashboards, very flexible alerting). Cherry on top - thanks to the Datadog Terraform provider everything is written as code, allowing us to collaborate on our Datadog setup.

When you think about test automation, it’s crucial to make it everyone’s responsibility (not just QA Engineers'). We started with Selenium and Java, but with our platform revolving around Ruby, Elixir and JavaScript, QA Engineers were left alone to automate tests. Cypress was the answer, as we could switch to JS and simply involve more people from day one. There's a downside too, as it meant testing on Chrome only, but that was "good enough" for us + if really needed we can always cover some specific cases in a different way.

"Soft" part of our development process is handling with: JIRA (which supports our processes & workflows), Confluence (as a knowledge base) & Slack (not only as a collaboration tool, but also as an integration platform for various bots - ChatOps). We use Slack to ask for optimal peer code reviews, create new test environments, etc. We keep UI/UX designs in InVision .

Regarding Continuous Integration - we've started with something very easy to set up - CircleCI , but with time we're adding more & more complex pipelines - we use Jenkins to configure & run those. It's much more effort, but at some point we had to pay for the flexibility we expected. Our source code version control is Git (which probably doesn't require a rationale these days) and we keep repos in GitHub - since the very beginning & we never considered moving out. Our primary monitoring these days is in New Relic (Ruby & SPA apps) and AppSignal (Elixir apps) - we're considering unifying it in New Relic , but this will require some improvements in Elixir app observability. For error reporting we use Sentry (a very popular choice in this class) & we collect our distributed logs using Logentries (to avoid semi-manual handling here).