ID Cloud Call Center Software vs Talkdesk
Overview
Share your Stack
Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
CLI (Node.js)
Manual
Detailed Comparison
Easy-to-use, cloud-based call center software that helps growing businesses provide excellent customer service. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required. | Teckinfo is a leading call center software provider in India. We help businesses manage cloud call center with contact center technology. Contact us! |
Make and Receive Calls - call recording, voicemail, call disposition and notes, call control, call queues, unlimited concurrent calls, outbound caller ID, personalized greetings, and international numbers.;Advanced Routing - IVR system, skills based routing and forward to phone.;Integrate with Your Tools - contact history, enhanced caller ID, built-in CRM, compile contact lists, contact tags and custom fields, integrations, automated tasks, data import and synchronization.;Monitor & Get Reports - call monitoring, real time reporting and historical reporting.;Utilities - power dialer, web to lead, email notifications, and desktop notifications. | Contact center software |
Statistics | |
Stacks 16 | Stacks 0 |
Followers 42 | Followers 1 |
Votes 0 | Votes 1 |
Integrations | |
| No integrations available | |
What are some alternatives to Talkdesk, ID Cloud Call Center Software?
Avaya
It is a global leader in the contact center market, providing companies with reliable and scalable communications-centric solutions. It helps businesses manage calls, improve customer service and compete more effectively.
Agent Zap
AI receptionist that answers calls 24/7, books appointments, and handles customer inquiries. Trusted by 2,500+ businesses across 11 industries. Try free today.
Droidal Voice AI Agent
Droidal Voice AI Agent automates scheduling, insurance verification, prior authorizations, and claim follow-ups. It handles payer calls, updates EHR/RCM systems in real time, and cuts manual work by 70%. HIPAA-compliant and built for healthcare RCM teams.
Emma AI
Emma is an intelligent Voice AI Agent that automates calls, scheduling, and customer support with natural, human-like conversations.
Beeslee AI Receptionist
An AI receptionist answers every call 24/7, books appointments, and never misses a lead. Zero setup. Works in minutes.
AI Receptionist for Business
AI receptionist that answers calls 24/7, books appointments, and handles customer inquiries. Trusted by 2,500+ businesses across 11 industries. Try free today.
Kloud 7: Business Communications. VoIP. Business Phones. Contact Center. Unified Communications Platform.
Kloud 7 is a business communications service provider that offers tailored solutions for businesses to grow faster.
Build AI voice agents that talk to customers and execute workflows in real time with UnleashX.
Deploy human-like AI voice agents to automate outbound sales and inbound support. UnleashX is a voice AI and workflow automation platform that lets businesses design, deploy, and scale AI agents capable of handling real phone conversations and executing actions across systems. Built for speed and reliability, UnleashX supports high-volume automated calling 24/7 across sales, support, and operations.
Amazon Connect
The self-service graphical interface in Amazon Connect makes it easy for non-technical users to design contact flows, manage agents, and track performance metrics – no specialized skills required.
Genesys
It is a tool that provides its users with improved call management, enhanced call routing capabilities to the right resources, and faster resolution of calls.
