99helpers vs osTicket
Overview
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Help developers discover the tools you use. Get visibility for your team's tech choices and contribute to the community's knowledge.
CLI (Node.js)
Manual
Detailed Comparison
It seamlessly routes inquiries created via email, web-forms and phone calls into a simple, easy-to-use, multi-user, web-based customer support platform. | AI agents that actually solve problems, not just answer questions. Give customers instant, intelligent help 24/7 with AI chatbot, help center, and feedback management. Start free. |
Custom Fields;
Rich text or HTML email;
Ticket Filters;
Rules to route incoming tickets;
Configurable help topic;
Agent Collision Avoidance;
Assign and Transfer tickets. | AI, chatbot, help center |
Statistics | |
GitHub Stars 3.6K | GitHub Stars - |
GitHub Forks 1.8K | GitHub Forks - |
Stacks 47 | Stacks 0 |
Followers 59 | Followers 1 |
Votes 0 | Votes 1 |
Integrations | |
| No integrations available | |
What are some alternatives to osTicket, 99helpers?
Zendesk
Zendesk provides an integrated on-demand helpdesk - customer support portal solution based on the latest Web 2.0 technologies and design philosophies.
UserVoice
UserVoice creates simple customer engagement tools that help companies understand and interact with their customers more positively and build customer relationships that last.
LogRocket
LogRocket combines session replay, performance monitoring, and product analytics – empowering software teams to create the ideal product experience.
Olark
Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
Help Scout
With best in-class-reporting, an integrated knowledge base, 50+ integrations and a robust API, Help Scout lets your team focus on what really matters: your customers.
FullStory
FullStory’s unmatched analytics engine automatically indexes every digital interaction with your site or app and empowers teams to measure, validate, and act on each experience at scale.
Zopim
Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
tawk.to
It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
Kayako
Kayako a customer service platform that helps businesses connect with their customers and deliver a better customer support experience over the web, email, live chat and phone. Kayako is available in the cloud and on-premise.
Crisp
Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
