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Chatwoot
Chatwoot

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Drift

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Drift vs Chatwoot: What are the differences?

What is Drift? A messaging app that helps you grow your business. Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.

What is Chatwoot? Open-Source Alternative to Intercom, Drift, Zendesk, FreshChat. It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

Drift and Chatwoot belong to "Customer Support Chat" category of the tech stack.

Some of the features offered by Drift are:

  • Know who your users are and what they are doing with live customer data
  • Segment in real-time with up to date data from your app or 3rd party integrations
  • Enhanced User and Company profiles

On the other hand, Chatwoot provides the following key features:

  • Real-time Reporting
  • Automatic agent assignment
  • Canned responses to reply to FAQs. Private notes to collaborate with your team mates. Resolve queries faster and be a productivity ninja.
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What is Chatwoot?

It is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social media channels.

What is Drift?

Drift is a messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time, from anywhere.
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            What are some alternatives to Chatwoot and Drift?
            tawk.to
            It is a live chat support & messaging application that focuses on successful communication between businesses and their customers.
            LiveChat
            LiveChat provides a live chat application with help desk and web analytics functionalities, allowing online businesses to communicate with visitors in real time.
            Zopim
            Zopim is focused on serving the needs of web users that hasn’t been met by other chat solutions: the need for usability, convenience and simplicity of design
            Olark
            Olark is a lightweight tool to chat with visitors to your website using your existing instant messaging client. Visitors to your website appear as buddies on your Buddy list, their messages to you appear as IMs.
            Crisp
            Chat with website visitors, integrate your favorite tools, and deliver a great customer experience.
            See all alternatives
            Decisions about Chatwoot and Drift
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            How developers use Chatwoot and Drift
            Avatar of office(ish)
            office(ish) uses DriftDrift

            customer engagement. real-time customer interaction

            Avatar of INSUQO
            INSUQO uses DriftDrift

            Engage with potential users on our website.

            How much does Chatwoot cost?
            How much does Drift cost?
            Pricing unavailable
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