Drupal vs elevio: What are the differences?
Drupal: Free, Open, Modular CMS written in PHP. Drupal is an open source content management platform powering millions of websites and applications. It’s built, used, and supported by an active and diverse community of people around the world; elevio: Proactive customer care, where and when it's needed. elevio is a proactive support widget you embed on your site in minutes, that provides your users with contextual support where and when it's needed most
It can integrate with third party support systems like Zendesk, Freshdesk, Olark, etc.
Drupal belongs to "Self-Hosted Blogging / CMS" category of the tech stack, while elevio can be primarily classified under "Help Desk".
Some of the features offered by Drupal are:
- Categorize with taxonomy, automatically create friendly path urls, create custom lists, associate content with other content on your site, and create smart defaults for content creators
- Manage content with an easy-to-use web interface. Drupal's flexibility handles countless content types including video, text, blog, podcasts, and polls with robust user management, menu handling, real-time statistics and optional revision control.
- Users can be assigned one or more roles, and each role can be set up with fine-grained permissions allowing users view and create only what the administrator permits.
On the other hand, elevio provides the following key features:
- knowledge base
- support system
- live chat
According to the StackShare community, Drupal has a broader approval, being mentioned in 685 company stacks & 162 developers stacks; compared to elevio, which is listed in 10 company stacks and 3 developer stacks.