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Funnel CRM vs Salesforce Service Cloud: What are the differences?
What is Funnel CRM? Never miss closing a deal, or following up with a customer again. It is a simple and easy-to-use cloud-based sales CRM solution that helps growing businesses, agencies, and freelancers sell smarter and faster without having to work too much.
What is Salesforce Service Cloud? A platform for customer service and support. It is customer service software that delivers in the cloud. It is a social customer service application that empowers companies to manage all customer information and service conversations in the cloud.
Funnel CRM and Salesforce Service Cloud can be primarily classified as "CRM" tools.
Some of the features offered by Funnel CRM are:
- Contact forms
- Deals
- Contacts
On the other hand, Salesforce Service Cloud provides the following key features:
- Lightning Service Console
- Case Management
- Workflow and Approvals